Definition of the technology support version schema with examples:
Major version 5 is supported
Major version 5 is supported, including all of its minor versions like 5.1 and 5.2
Other major versions are not supported like 6 and 7
Minor version 5.1 is supported
Minor version 5.1 is supported, including all of its patch versions like 5.1.1 and 5.1.2
Other minor versions are not supported like 5.2 and 5.3
Patch version 5.1.1 is supported
Patch version 5.1.1 is supported
Other patch versions are not supported like 5.1.2 and 5.1.3
Version range 5.1 – 5.3 is supported
Minor versions 5.1, 5.2, and 5.3 are supported, including all of their patch versions like 5.1.1, 5.2.1, and 5.3.1
Other minor versions are not supported like 5.0 and 5.4
The minimum required version is 5+
All major, minor, and patch versions starting from version 5 are supported, like 5, 5.1, 5.1.1, and 6
Operating systems
You can install OneAgent on the following Linux, Unix, Windows, and z/OS operating systems.
Linux
Dynatrace only tests and provides support for installation of OneAgent on the Linux distributions and versions listed below.
There are certain limitations when deploying OneAgent on a Linux host with Oracle Database Server 19c and/or mounted NFS drives. See Troubleshoot OneAgent installation.
Only supported in containers that are monitored in OneAgent full-stack or application-only monitoring mode (musl libc 1.1.14 - 1.2.9). Binaries built against GNU C Library (glibc) running via gcompat library are not supported.
2
Only supported using application-only injection. Node metrics available using Kubernetes Platform Monitoring.
3
Supported for container-based rollout via Dynatrace Operator (see OpenShift).
Unix
Dynatrace tests and provides support for installation of OneAgent on the AIX and Solaris versions listed below.
Windows 10 Semi-Annual Channel (SAC), excluding Windows 10 IoT.
2
Windows 10 Long-Term Servicing Channel (LTSC), excluding Windows 10 IoT.
3
Long-Term Servicing Channel (LTSC). Support includes Server Core installation (requires OneAgent installed in headless-mode) or monitored in app-only scenario.
4
Limited support based on compatibility with Windows Server support when used as container image.
File systems
OneAgent can detect and create disk entities (dt.entity.disk) on the following file systems:
If the mmpmonSocket command on Linux fails, a fallback mode is available, which works when the CAP_SETUID capability is enabled. For details, see OneAgent configuration via command-line interface.
2
Starting with OneAgent version 1.303+. Only space statistics are supported.
Containers
Features
Versions
Auto-injection in Docker container (Deep monitoring)1
1.6+ (32 and 64 bit) glibc or musl-libc required
Auto-injection in containerd container (Deep monitoring)
1.1.2+ (32 and 64 bit) glibc or musl-libc required
Auto-injection in CRI-O container (Deep monitoring)
1.12.5+ (32 and 64 bit) glibc or musl-libc required
Auto-injection in Garden-RunC container (Deep monitoring)
1.0.0+ (32 and 64 bit) glibc or musl-libc required
Auto-injection in BOSH bpm container (Deep monitoring)
0.11.0+
Auto-injection in Podman container (Deep monitoring)2
Supported for OneAgent 1.267+ installed on the Podman node using crun container runtime, versions 0.17 - 1.15 Podman using the runc runtime isn't supported. For more details. see OneAgent release notes version 1.267.
The VM-Extension automates the installation of OneAgent using Azure-native automation tooling. OneAgent can also be installed manually or via your automation tool of choice.
Dynatrace supports .NET applications written in C#. Limited support for .NET applications written in other languages is available, though not explicitly tested.
Dynatrace supports .NET applications written in C#. Limited support for .NET applications written in other languages is available, though not explicitly tested.
Node.js follows a Long Term Support (LTS) release schedule. The following table lists all fully supported versions. However, some end-of-life LTS versions have limited support. For details, see Dynatrace support/desupport for Node.js versions.
Data collection based on the Envoy OpenTracing API. Supported are statically configured routes in the bootstrap config file. Dynamically added routes (routes added after envoy startup) are not traced. This can occur in, for example, Istio environments.
Minimum required versions: .Net Core 3.1, .Net Standard 2.1, Microsoft.AspNetCore.Http.Abstractions 1.0.2 (for full framework).
2
To enable this as a OneAgent feature, go to Settings > Preferences > OneAgent features and turn on Enable Real User Monitoring (RUM) for ASP.NET Core.
3
To enable this as a OneAgent feature, go to Settings > Preferences > OneAgent features and turn on Netty Real User Monitoring (RUM) to distributed trace correlation.
32-bit devices: OneAgent for iOS version 8.249 is the last version that supports 32-bit devices.
Xcode: We support apps built with Xcode 15+.
Specifically, we support only those Xcode versions that Apple allows for App Store submission. Check Submit your iOS apps to the App Store on the Apple Developer site to learn which Xcode versions are currently supported.
Starting with OneAgent for iOS version 8.281, Dynatrace stopped supporting iOS 11 and Xcode 14. We only support iOS 12+ and Xcode 15+.
Also, be aware that Apple app submission guidelines will restrict support to applications built with a minimum of Xcode 15 and iOS 17 SDK starting April 2024.
We provide support for any problems directly caused by Dynatrace. Dynatrace has access to this technology and can typically reproduce common problems in-house but an environment may have to be set up on-demand.
Limited support
Dynatrace provides support for a limited set of functionality for a particular technology. In most cases Dynatrace does not have access to technology that has limited support. For any problems Dynatrace support will be able to help you, if it can reproduce the problem in the fully supported technology that forms basis for the limited support.