Data safety guidance for Android

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Starting July 20, 2022, Google requires you to provide your users with information on how your mobile app collects, protects, and shares their data. This also includes data collected by third-party partners like Dynatrace.

This page can help you with completing the Data safety form in Google Play Console. The questions and data types reflect the Data safety form, but note that the answers reflect the out-of-the-box, default state.

OneAgent might capture additional data through your manual instrumentation. If you instrument your app to collect additional data, make sure you reflect this in the Data safety section in Google Play Console.

To fill out the Data safety form

  1. Sign in to Google Play Console, and select the required mobile app.
  2. From the menu on the left, go to Policy > App content.
  3. Under Data safety, select Manage.
  4. Complete the Data safety form using the information provided on this page.

Data collection and security

Use the table below to answer the questions in this section.

QuestionAnswerNote

Does your app collect or share any of the required user data types?

ApplicableYes

Is all of the user data collected by your app encrypted in transit?

ApplicableYes

Which of the following methods of account creation does your app support?

Applicable My app does not allow users to create an account

Dynatrace does not provide user accounts

Can users login to your app with accounts created outside of the app?

Not applicableNo

Do you provide a way for users to request that their data is deleted?

Not applicableNo

Data types

Select all types of data that your mobile app collects or shares.

The table below contains all data that OneAgent captures by default.

CategoryData typeCaptured by default?Note

Location

Not applicable No

Select Approximate location if you've enabled location monitoring and your mobile app has the permission to use the device's geolocation information.

Dynatrace can capture the approximate location, but it never collects a precise location.

Personal info

Not applicable No

Select User IDs or other personal information data types if you collect your users' personal information via user tagging.

Financial info

Not applicable No

Health and fitness

Not applicable No

Messages

Not applicable No

Photos and videos

Not applicable No

Audio files

Not applicable No

Files and docs

Not applicable No

Calendar

Not applicable No

Contacts

Not applicable No

App activity

App interactions

Applicable Yes

Dynatrace captures user interactions, for example, app launches or taps, and reports them as user actions.

See User action monitoring and Lifecycle monitoring for information on how to configure or disable these features.

Web browsing

Not applicable No

App info and performance

Crash logs

Applicable Yes

Dynatrace captures information on crashes. If you've also enabled Session Replay on crashes, Dynatrace collects several screenshots before a crash occurs.

Clear Crash logs if you've disabled crash reporting.

App info and performance

Diagnostics

Applicable Yes

Dynatrace collects some performance information, for example, loading time of applications and activities or travel time of web requests.

App info and performance

Other app performance data

Applicable Yes

Dynatrace captures some app performance data, for example, a device's battery level or screen resolution. In Google Play Console, you cannot specify what app performance data is collected.

App performance data collected by Dynatrace
  • Battery level
  • Built-in RAM
  • Free RAM
  • Device model
  • CPU type
  • Carrier name
  • Network connection type, for example, mobile, WiFi, or LAN
  • Network technology, for example, 2G, 3G, 4G, 5G, 802.11x
  • Screen resolution
  • Orientation (portrait or landscape)
  • App version
  • App name
  • User language
  • Android version
  • New user (for the first session)

Device or other IDs

Not applicable No

Dynatrace does not capture or report any device ID. We suggest that you avoid reporting device IDs via manual instrumentation.

Data usage and handling

You also need to provide the information on how the data is used and handled for each data type that you've selected in the Data types section. Select Start to proceed.

Use the table below for all data types captured by OneAgent.

QuestionAnswerNote

Is this data collected, shared or both?

Collected

Is this data processed ephemerally?

Not applicable No

Is this data required for your app, or can users choose whether it's collected?

Data collected is required (users can't turn off this data collection)

Select Users can choose whether this data is collected if you've enabled the user opt-in for your mobile app.

Why is this user data collected?

Analytics