AWS Elemental MediaPackage (Live, Video on Demand) monitoring

How-to guide
5-min read
Published Jul 06, 2020

Dynatrace ingests metrics for multiple preselected namespaces, including AWS Elemental MediaPackage (Live, Video on Demand). You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.

Prerequisites

To enable monitoring for this service, you need

An Environment or Cluster ActiveGate version 1.197+
For AWS Elemental MediaPackage Live, Dynatrace version 1.203+
For AWS Elemental MediaPackage Video on Demand, Dynatrace version 1.204+
An updated AWS monitoring policy to include the additional AWS services.
To update the AWS IAM policy, use the JSON below.

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Sid": "VisualEditor0",
      "Effect": "Allow",
      "Action": [
        "acm-pca:ListCertificateAuthorities",
        "apigateway:GET",
        "apprunner:ListServices",
        "appstream:DescribeFleets",
        "appsync:ListGraphqlApis",
        "athena:ListWorkGroups",
        "autoscaling:DescribeAutoScalingGroups",
        "cloudformation:ListStackResources",
        "cloudfront:ListDistributions",
        "cloudhsm:DescribeClusters",
        "cloudsearch:DescribeDomains",
        "cloudwatch:GetMetricData",
        "cloudwatch:GetMetricStatistics",
        "cloudwatch:ListMetrics",
        "codebuild:ListProjects",
        "datasync:ListTasks",
        "dax:DescribeClusters",
        "directconnect:DescribeConnections",
        "dms:DescribeReplicationInstances",
        "dynamodb:ListTables",
        "dynamodb:ListTagsOfResource",
        "ec2:DescribeAvailabilityZones",
        "ec2:DescribeInstances",
        "ec2:DescribeNatGateways",
        "ec2:DescribeSpotFleetRequests",
        "ec2:DescribeTransitGateways",
        "ec2:DescribeVolumes",
        "ec2:DescribeVpnConnections",
        "ecs:ListClusters",
        "eks:ListClusters",
        "elasticache:DescribeCacheClusters",
        "elasticbeanstalk:DescribeEnvironmentResources",
        "elasticbeanstalk:DescribeEnvironments",
        "elasticfilesystem:DescribeFileSystems",
        "elasticloadbalancing:DescribeInstanceHealth",
        "elasticloadbalancing:DescribeListeners",
        "elasticloadbalancing:DescribeLoadBalancers",
        "elasticloadbalancing:DescribeRules",
        "elasticloadbalancing:DescribeTags",
        "elasticloadbalancing:DescribeTargetHealth",
        "elasticmapreduce:ListClusters",
        "elastictranscoder:ListPipelines",
        "es:ListDomainNames",
        "events:ListEventBuses",
        "firehose:ListDeliveryStreams",
        "fsx:DescribeFileSystems",
        "gamelift:ListFleets",
        "glue:GetJobs",
        "inspector:ListAssessmentTemplates",
        "kafka:ListClusters",
        "kinesis:ListStreams",
        "kinesisanalytics:ListApplications",
        "kinesisvideo:ListStreams",
        "lambda:ListFunctions",
        "lambda:ListTags",
        "lex:GetBots",
        "logs:DescribeLogGroups",
        "mediaconnect:ListFlows",
        "mediaconvert:DescribeEndpoints",
        "mediapackage-vod:ListPackagingConfigurations",
        "mediapackage:ListChannels",
        "mediatailor:ListPlaybackConfigurations",
        "opsworks:DescribeStacks",
        "qldb:ListLedgers",
        "rds:DescribeDBClusters",
        "rds:DescribeDBInstances",
        "rds:DescribeEvents",
        "rds:ListTagsForResource",
        "redshift:DescribeClusters",
        "robomaker:ListSimulationJobs",
        "route53:ListHostedZones",
        "route53resolver:ListResolverEndpoints",
        "s3:ListAllMyBuckets",
        "sagemaker:ListEndpoints",
        "sns:ListTopics",
        "sqs:ListQueues",
        "storagegateway:ListGateways",
        "sts:GetCallerIdentity",
        "swf:ListDomains",
        "tag:GetResources",
        "tag:GetTagKeys",
        "transfer:ListServers",
        "workmail:ListOrganizations",
        "workspaces:DescribeWorkspaces"
      ],
      "Resource": "*"
    }
  ]
}

Endpoint	Service
`autoscaling.<REGION>.amazonaws.com`	Amazon EC2 Auto Scaling (built-in), Amazon EC2 Auto Scaling
`lambda.<REGION>.amazonaws.com`	AWS Lambda (built-in), AWS Lambda
`elasticloadbalancing.<REGION>.amazonaws.com`	Amazon Application and Network Load Balancer (built-in), Amazon Elastic Load Balancer (ELB) (built-in)
`dynamodb.<REGION>.amazonaws.com`	Amazon DynamoDB (built-in), Amazon DynamoDB
`ec2.<REGION>.amazonaws.com`	Amazon EBS (built-in), Amazon EC2 (built-in), Amazon EBS, Amazon EC2 Spot Fleet, Amazon VPC NAT Gateways, AWS Transit Gateway, AWS Site-to-Site VPN
`rds.<REGION>.amazonaws.com`	Amazon RDS (built-in), Amazon Aurora, Amazon DocumentDB, Amazon Neptune, Amazon RDS
`s3.<REGION>.amazonaws.com`	Amazon S3 (built-in)
`acm-pca.<REGION>.amazonaws.com`	AWS Certificate Manager Private Certificate Authority
`apigateway.<REGION>.amazonaws.com`	Amazon API Gateway
`apprunner.<REGION>.amazonaws.com`	AWS App Runner
`appstream2.<REGION>.amazonaws.com`	Amazon AppStream
`appsync.<REGION>.amazonaws.com`	AWS AppSync
`athena.<REGION>.amazonaws.com`	Amazon Athena
`cloudfront.amazonaws.com`	Amazon CloudFront
`cloudhsmv2.<REGION>.amazonaws.com`	AWS CloudHSM
`cloudsearch.<REGION>.amazonaws.com`	Amazon CloudSearch
`codebuild.<REGION>.amazonaws.com`	AWS CodeBuild
`datasync.<REGION>.amazonaws.com`	AWS DataSync
`dax.<REGION>.amazonaws.com`	Amazon DynamoDB Accelerator (DAX)
`dms.<REGION>.amazonaws.com`	AWS Database Migration Service (AWS DMS)
`directconnect.<REGION>.amazonaws.com`	AWS Direct Connect
`ecs.<REGION>.amazonaws.com`	Amazon Elastic Container Service (ECS), Amazon ECS Container Insights
`elasticfilesystem.<REGION>.amazonaws.com`	Amazon Elastic File System (EFS)
`eks.<REGION>.amazonaws.com`	Amazon Elastic Kubernetes Service (EKS)
`elasticache.<REGION>.amazonaws.com`	Amazon ElastiCache (EC)
`elasticbeanstalk.<REGION>.amazonaws.com`	AWS Elastic Beanstalk
`elastictranscoder.<REGION>.amazonaws.com`	Amazon Elastic Transcoder
`es.<REGION>.amazonaws.com`	Amazon Elasticsearch Service (ES)
`events.<REGION>.amazonaws.com`	Amazon EventBridge
`fsx.<REGION>.amazonaws.com`	Amazon FSx
`gamelift.<REGION>.amazonaws.com`	Amazon GameLift
`glue.<REGION>.amazonaws.com`	AWS Glue
`inspector.<REGION>.amazonaws.com`	Amazon Inspector
`kafka.<REGION>.amazonaws.com`	Amazon Managed Streaming for Kafka
`models.lex.<REGION>.amazonaws.com`	Amazon Lex
`logs.<REGION>.amazonaws.com`	Amazon CloudWatch Logs
`api.mediatailor.<REGION>.amazonaws.com`	AWS Elemental MediaTailor
`mediaconnect.<REGION>.amazonaws.com`	AWS Elemental MediaConnect
`mediapackage.<REGION>.amazonaws.com`	AWS Elemental MediaPackage Live
`mediapackage-vod.<REGION>.amazonaws.com`	AWS Elemental MediaPackage Video on Demand
`opsworks.<REGION>.amazonaws.com`	AWS OpsWorks
`qldb.<REGION>.amazonaws.com`	Amazon QLDB
`redshift.<REGION>.amazonaws.com`	Amazon Redshift
`robomaker.<REGION>.amazonaws.com`	AWS RoboMaker
`route53.amazonaws.com`	Amazon Route 53
`route53resolver.<REGION>.amazonaws.com`	Amazon Route 53 Resolver
`api.sagemaker.<REGION>.amazonaws.com`	Amazon SageMaker Endpoints, Amazon SageMaker Endpoint Instances
`sns.<REGION>.amazonaws.com`	Amazon Simple Notification Service (SNS)
`sqs.<REGION>.amazonaws.com`	Amazon Simple Queue Service (SQS)
`storagegateway.<REGION>.amazonaws.com`	AWS Storage Gateway
`swf.<REGION>.amazonaws.com`	Amazon SWF
`transfer.<REGION>.amazonaws.com`	AWS Transfer Family
`workmail.<REGION>.amazonaws.com`	Amazon WorkMail
`workspaces.<REGION>.amazonaws.com`	Amazon WorkSpaces

Enable monitoring

To learn how to enable service monitoring, see Enable service monitoring.

View service metrics

You can view the service metrics in your Dynatrace environment either on the custom device overview page or on your Dashboards page.

View metrics on the custom device overview page

To access the custom device overview page

Go to Technologies & Processes Classic.
Filter by service name and select the relevant custom device group.
Once you select the custom device group, you're on the custom device group overview page.
The custom device group overview page lists all instances (custom devices) belonging to the group. Select an instance to view the custom device overview page.

View metrics on your dashboard

After you add the service to monitoring, a preset dashboard containing all recommended metrics is automatically listed on your Dashboards page. To look for specific dashboards, filter by Preset and then by Name.

For existing monitored services, you might need to resave your credentials for the preset dashboard to appear on the Dashboards page. To resave your credentials, go to Settings > Cloud and virtualization > AWS, select the desired AWS instance, and then select Save.

You can't make changes on a preset dashboard directly, but you can clone and edit it. To clone a dashboard, open the browse menu (…) and select Clone.

To remove a dashboard from the dashboards page, you can hide it. To hide a dashboard, open the browse menu (…) and select Hide.

Hiding a dashboard doesn't affect other users.

To check the availability of preset dashboards for each AWS service, see the list below.

AWS service	Preset dashboard
Amazon EC2 Auto Scaling (built-in)
AWS Lambda (built-in)
Amazon Application and Network Load Balancer (built-in)
Amazon DynamoDB (built-in)
Amazon EBS (built-in)
Amazon EC2 (built-in)
Amazon Elastic Load Balancer (ELB) (built-in)
Amazon RDS (built-in)
Amazon S3 (built-in)
AWS Certificate Manager Private Certificate Authority
All monitored Amazon services
Amazon API Gateway
AWS App Runner
Amazon AppStream
AWS AppSync
Amazon Athena
Amazon Aurora
Amazon EC2 Auto Scaling
AWS Billing
Amazon Keyspaces
AWS Chatbot
Amazon CloudFront
AWS CloudHSM
Amazon CloudSearch
AWS CodeBuild
Amazon Cognito
Amazon Connect
AWS DataSync
Amazon DynamoDB Accelerator (DAX)
AWS Database Migration Service (AWS DMS)
Amazon DocumentDB
AWS Direct Connect
Amazon DynamoDB
Amazon EBS
Amazon EC2 Spot Fleet
Amazon EC2 API
Amazon Elastic Container Service (ECS)
Amazon ECS Container Insights
Amazon Elastic File System (EFS)
Amazon Elastic Kubernetes Service (EKS)
Amazon ElastiCache (EC)
AWS Elastic Beanstalk
Amazon Elastic Inference
Amazon Elastic Transcoder
Amazon Elastic Map Reduce (EMR)
Amazon Elasticsearch Service (ES)
Amazon EventBridge
Amazon FSx
Amazon GameLift
AWS Glue
Amazon Inspector
AWS Internet of Things (IoT)
AWS IoT Things Graph
AWS IoT Analytics
Amazon Managed Streaming for Kafka
Amazon Kinesis Data Analytics
Amazon Data Firehose
Amazon Kinesis Data Streams
Amazon Kinesis Video Streams
AWS Lambda
Amazon Lex
Amazon CloudWatch Logs
AWS Elemental MediaTailor
AWS Elemental MediaConnect
AWS Elemental MediaConvert
AWS Elemental MediaPackage Live
AWS Elemental MediaPackage Video on Demand
Amazon MQ
Amazon VPC NAT Gateways
Amazon Neptune
AWS OpsWorks
Amazon Polly
Amazon QLDB
Amazon RDS
Amazon Redshift
Amazon Rekognition
AWS RoboMaker
Amazon Route 53
Amazon Route 53 Resolver
Amazon S3
Amazon SageMaker Batch Transform Jobs
Amazon SageMaker Endpoints
Amazon SageMaker Endpoint Instances
Amazon SageMaker Ground Truth
Amazon SageMaker Processing Jobs
Amazon SageMaker Training Jobs
AWS Service Catalog
Amazon Simple Email Service (SES)
Amazon Simple Notification Service (SNS)
Amazon Simple Queue Service (SQS)
AWS Systems Manager - Run Command
AWS Step Functions
AWS Storage Gateway
Amazon SWF
Amazon Textract
AWS Transfer Family
AWS Transit Gateway
Amazon Translate
AWS Trusted Advisor
AWS API Usage
AWS Site-to-Site VPN
AWS WAF Classic
AWS WAF
Amazon WorkMail
Amazon WorkSpaces

Available metrics

AWS Elemental MediaPackage Live

Channel is the main dimension.

Name	Description	Unit	Statistics	Dimensions
ActiveInput	Indicates if an input has been used as the source for an endpoint in AWS Elemental MediaPackage (it has been active). A value of `1` indicates that the input was active, and a `0` (zero) indicates that it wasn't.	Count	Multi	Region, IngestEndpoint, OriginEndpoint
EgressBytes	Number of bytes that AWS Elemental MediaPackage successfully sends for each request. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.	Bytes	Multi	Channel
EgressBytes		Bytes	Sum	Channel
EgressBytes		Count	Count	Channel
EgressBytes		Bytes	Multi	Channel, OriginEndpoint
EgressBytes		Bytes	Sum	Channel, OriginEndpoint
EgressBytes		Count	Count	Channel, OriginEndpoint
EgressBytes		Bytes	Multi	Region
EgressBytes		Bytes	Sum	Region
EgressBytes		Count	Count	Region
EgressRequestCount	Number of content requests that AWS Elemental MediaPackage receives. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.	Count	Sum	Channel
EgressRequestCount		Count	Sum	Channel, OriginEndpoint
EgressRequestCount		Count	Sum	Channel, StatusCodeRange
EgressRequestCount		Count	Sum	Channel, OriginEndpoint, StatusCodeRange
EgressRequestCount		Count	Sum	Region, StatusCodeRange
EgressRequestCount		Count	Sum	Region
EgressResponseTime	The time that it takes AWS Elemental MediaPackage to process each output request. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.	Milliseconds	Multi	Channel
EgressResponseTime		Milliseconds	Sum	Channel
EgressResponseTime		Count	Count	Channel
EgressResponseTime		Milliseconds	Multi	Channel, OriginEndpoint
EgressResponseTime		Milliseconds	Sum	Channel, OriginEndpoint
EgressResponseTime		Count	Count	Channel, OriginEndpoint
IngressBytes	Number of bytes of content that AWS Elemental MediaPackage receives for each input request. If MediaPackage doesn't receive any requests for input in the specified interval, then no data is given.	Bytes	Multi	Channel
IngressBytes		Bytes	Sum	Channel
IngressBytes		Count	Count	Channel
IngressBytes		Bytes	Multi	Channel, IngestEndpoint
IngressBytes		Bytes	Sum	Channel, IngestEndpoint
IngressBytes		Count	Count	Channel, IngestEndpoint
IngressBytes		Bytes	Multi	Region
IngressBytes		Bytes	Sum	Region
IngressBytes		Count	Count	Region
IngressResponseTime	The time that it takes AWS Elemental MediaPackage to process each input request. If MediaPackage doesn't receive any requests for input in the specified interval, then no data is given.	Milliseconds	Multi	Channel
IngressResponseTime		Milliseconds	Sum	Channel
IngressResponseTime		Count	Count	Channel
IngressResponseTime		Milliseconds	Multi	Channel, IngestEndpoint
IngressResponseTime		Milliseconds	Sum	Channel, IngestEndpoint
IngressResponseTime		Count	Count	Channel, IngestEndpoint
IngressResponseTime		Milliseconds	Multi	Region
IngressResponseTime		Milliseconds	Sum	Region
IngressResponseTime		Count	Count	Region

AWS Elemental MediaPackage Video on Demand (VOD)

PackagingConfiguration is the main dimension.

Name	Description	Unit	Statistics	Dimensions
EgressBytes	Number of bytes that AWS Elemental MediaPackage successfully sends for each request. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.	Bytes	Multi	PackagingConfiguration
EgressBytes		Bytes	Sum	PackagingConfiguration
EgressBytes		Count	Count	PackagingConfiguration
EgressRequestCount	Number of content requests that AWS Elemental MediaPackage receives. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.	Count	Sum	PackagingConfiguration
EgressRequestCount		Count	Sum	PackagingConfiguration, StatusCodeRange
EgressResponseTime	The time that it takes AWS Elemental MediaPackage to process each output request. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.	Milliseconds	Multi	PackagingConfiguration
EgressResponseTime		Milliseconds	Sum	PackagingConfiguration
EgressResponseTime		Count	Count	PackagingConfiguration