DPS subscription history
The Subscription history page lists your expired, active, and pending Dynatrace subscriptions and licenses.
Requirements
To view subscription history you need:
- An active Dynatrace Platform Subscription.
- View account or View and manage account and billing information account-management permissions.
View subscription history
To view Subscription history
- Go to Account Management.
- Select Subscription > History.
The Subscription history page provides easy access to details of your Dynatrace usage and the costs associated with each subscription and license. Please note that usage details are not available for Dynatrace SaaS subscriptions with end dates that are three or more years in the past (before April 26, 2019).
Description
Type
Possible types:
- DPS: Dynatrace Platform Subscription
- SaaS: Classic (SaaS only) license
Dynatrace Managed licenses are not listed.
Status
Possible statuses:
- Active
- Expired
- Pending
Start date
- For Dynatrace Platform Subscriptions (DPS) that started on April 26 2023 or later, this is the start of the subscription.
- For Dynatrace Platform Subscriptions (DPS) that started before April 26 2023, this can be the start of a multi-year subscription.
- For classic licensing of Dynatrace SaaS, this is the subscription start date.
End date
- For Dynatrace Platform Subscriptions (DPS) that started on April 26 2023 or later, this is the end date of the subscription.
- For Dynatrace Platform Subscriptions (DPS) started as of April 26 2023, this can be the end of a multi-year subscription.
- For classic licensing of Dynatrace SaaS, this is the subscription end date.
Details
- For Dynatrace Platform Subscriptions (DPS) that started after April 26 2023, this link displays the total commitment for the subscription.
- For Dynatrace Platform Subscriptions (DPS) that started before April 26 2023, this link displays the cumulative commitment.
- For classic licensing of Dynatrace SaaS, the details field shows the licensing usage [Host units (HU), Digital Experience Monitoring (DEM) units, and Davis Data Units (DDU)] for the subscription. Earlier "Host Unit Hour/Log/Metric-based" SaaS classic licenses may not show a value."
Actions
Select View details to display details of the selected subscription.
- Details are unavailable for subscriptions and licenses more than three years old.
- Details are unavailable for pending subscriptions.
View details
To display subscription details, select View details in the Subscription history table.
- Details are unavailable for subscriptions and licenses more than three years old.
- Details are unavailable for pending subscriptions.
Close the details page to return to the subscription History table.
Permissions
To access subscription history, users must have View account or View and manage account and billing information permissions. For details on permissions, see Account Management permissions.
Frequently asked questions
The subscription History page is available only to customers with a Dynatrace Platform Subscription that started on April 26, 2023 or later. Customers that migrate from classic licensing to a Dynatrace Platform Subscription can view their subscriptions.
The Account Management portal offers a view on all past, active, and pending subscriptions, including your previous quota-based licenses. This applies to Managed and to SaaS accounts likewise.
Only contracts with Host Unit, DEM, and DDU features are shown. If you were licensed using the older feature capabilities, details are not displayed.
Select View details in the Subscription history table to display subscription or license details.