Infrastructure & Operations
- Latest Dynatrace
- App
- 13-min read
The 
Infrastructure & Operations app simplifies infrastructure health monitoring and facilitates root cause analysis for problems.
- Health indicators powered by Dynatrace Intelligence help you detect early signs of performance degradation to quickly see which areas of your environment need attention.
- Check infrastructure host health metrics, logs, and events for all infrastructure entities.
- Drill down from Infrastructure & Operations to any infrastructure entity metrics, logs, or events.
Prerequisites
- Deploy Dynatrace OneAgent on your hosts—it's the optimal choice to collect the most granular metrics and network insights.
- If you are using cloud services, integrate your cloud infrastructure with Dynatrace. Follow the specific integration guides for AWS, Azure, Google Cloud, or other cloud providers.
Permissions
The following table describes the required permissions.
Get started
Infrastructure & Operations provides an up-to-date and comprehensive view of your monitored environments. Use the app to quickly identify areas that require attention and drill down to the exact root cause of issues.
Navigation
The Infrastructure & Operations app presents the data for your data centers, hosts, and network devices in lists.
Use the table options to navigate to the details that you need.
- To sort the table by a particular column, select the column header.
- To show or hide columns, select Column settings and then select the columns you want to display.
Access details of entities
To get the details about an entity
-
Go to
Infrastructure & Operations and select Hosts , Containers, Processes or Network devices. -
Select an entity from the list. You can sort and filter the list as needed.
Filtering
You can filter the tables in the app by using the filter field with listed suggestions. Currently, you can use basic syntax (grouping filter statements and using logical operators is not supported). As you type, the relevant options are displayed.
You can add several statements to narrow down the filter results. For example, "Alert status" = Critical name != *1b*. In this case, you narrow the search to hosts with more than 4 problems and names that don't include 1b.
For more details on using filters, see Filter field.
Segments
You can use segments in Infrastructure & Operations to logically structure observability data for your devices.
Some of the advantages of using segments are
- Flexibility: Segments can be used across different apps that support that feature.
- Ease of use: You can create and use complex filters quickly.
- Option to share: You can share filters across different users.
Apply a segment
- Go to Infrastructure & Operations > Segments.
- Select the segment name from the drop-down menu. If needed, select parameters for the selected segment.
- Select Apply to activate the segment.
Add a segment
- Go to Infrastructure & Operations > Segments.
- Select Manage segments > Segment.
- Add a name for the segment.
- Optional Add a description.
- Use one of the available options for filtering data
- Add a variable. This requires creating a query.
- Add data types. Select from the available options in the menu.
- Add entities and topology. Select from the available options in the menu.
- Select Save.
For more details on managing segments, refer to Segments.
Analyze overview charts
You can define which metrics are displayed in the charts by selecting 
in the upper left corner of each graph or chart.
Export data to Notebooks
To further analyze the data from Infrastructure & Operations in 
Notebooks:
- Go to Infrastructure & Operations.
- Select an entity to see its details.
- Select the graph or chart you want to analyze and select > Open in Notebooks
. - Choose whether to open the graph in a new or existing notebook.
View host processes
The Processes tab in the host full-page view displays the CPU usage and Memory usage charts with a table showing 5 contributors.
To view processes on a host
-
Open the full-page view of a host.
-
Select the Processes tab.
The CPU usage and Memory usage charts display with a table showing 5 contributors. Change the contributors by selecting other metrics, such as health alerts, custom warnings, and CPU usage.
To view all processes across your environment, switch to the Processes inventory.
Note that processes can run directly on hosts or in containers running on hosts.
Display code-module metrics
You can inject code modules and display the injected data in the app. For more details, see Universal injection of code modules.
After selecting a process from the list, the data is presented in a dedicated tab.
Monitor incoming and outgoing connections
In the full-page view of a host, under Connections, you can see a quick overview of each type of connection, the total number of connected entities, and the number of problems. Expand the panel to see a list of connected entities and possible problems for each of them. You can also see which processes from the current host communicate with other processes or services that aren't part of the host.
The Connections table allows you to identify potential sources of problems that don't happen directly on the host. Select the connected entity marked with to navigate to its details page and investigate the issue.
The incoming and outgoing process connections in the table display processes with the most issues based on network and CPU usage.
Measure the reachability of a host or device
The Reachability column on the Hosts and Network devices pages shows how easily you can access a device or a host over the network from a remote location. For more details, see Synthetic Monitoring.
The value presents the ratio of fully available Network Availability Monitors (NAM) (with 100% availability over the selected time period) to all configured monitors for the given host or network device.
To use this feature, you need to configure NAM for the desired device or host. For details, refer to Configure a NAM monitor.
View health alerts and warning signals
In Infrastructure & Operations, you can view health alerts and warning signals.
Health alerts and warning signals help you monitor your infrastructure by providing clear, actionable insights. These features reduce the noise from infrastructure issues and improve alerting capabilities, so you can focus on what matters most. This is achieved through better categorization of detected malfunctions.
- For critical events, a Health alert is raised, triggering a Dynatrace Problems investigation.
- For non-critical situations, a Warning signal informs you of a potential challenge.
To take advantage of this feature in Infrastructure & Operations, you need to enable it. Once enabled, certain alerts that were previously classified as critical will be reclassified as warnings, as they are not considered critical enough to require immediate attention.
To enable this option
- Go to
Settings. - Select Analyze and alert > Alerts.
- Under Category update, select Ready-made alerts category update.
- Enable Updated classification for select ready-made alerts.
Once you enable the option, these alerts will be converted to warnings:
| Entity type | Event type1 | Description |
|---|---|---|
| HOST | OSI_HIGH_CPU | CPU Usage |
| HOST | OSI_NIC_DROPPED_PACKETS_HIGH | High rate of dropped packets |
| HOST | RESOURCE_CONTENTION | Slow disk |
| PGI | PROCESS_RESTART | Process restart |
Once converted into warnings, the events with the event.type listed here, will be marked as event.type = WARNING. Their former value is removed.
View data from imported technologies
Infrastructure & Operations detects installed extensions and displays them in the Technologies inventory. Extensions are organized by category, making it easy to explore and analyze your technology stack.
To view installed technologies
- Go to Infrastructure & Operations > Technologies.
- Select an extension from the list to view more details.
For details on setting up extensions, see Extensions.
Minimum required versions of extensions
Ensure your system has these minimum versions of the installed extensions to avoid any issues with displaying the data in Infrastructure & Operations.
This list concerns extensions for supporting network devices and is not exhaustive. Each network device can have more extensions.
| Extension | Minimum version |
|---|---|
| SNMP Autodiscovery | 2.2.8 |
| Generic Cisco Device | 2.1.4 |
| F5 BIG-IP | 2.10.0 |
| Palo Alto firewalls | 2.7.0 |
| Juniper Networks (SNMP) | 1.5.0 |
| Generic network device | 2.0.0 |
| Fortigate | 1.2.21 |
See our detailed Generic network topology guide on how to make your custom extensions appear in Infrastructure & Operations.
Concepts
Infrastructure & Operations has the following core components:
Data centers
The list of Data centers provides visibility of interconnected data centers. Focusing on a particular data center gives you a detailed list of all monitored hosts.
- Filter data centers based on their type and location, then sort by the number of open problems.
- Data centers with the highest number of open problems are listed first.
- Selecting a data center helps you quickly identify the most problematic hosts within that data center.
Hosts
The list of Hosts displays detailed information about all monitored hosts in your environment.
- Sort and filter hosts by health metrics such as CPU load, available memory, disk capacity, and network connectivity to identify hosts requiring attention. By default, hosts are sorted by the number of open problems.
- Select a host name to view all technologies with detailed status information and links to processes.
Processes
The list of Processes provides detailed insights into processes running on hosts or in containers, displaying CPU and memory usage trends and key metrics for troubleshooting.
- Visualize CPU and memory usage trends across all processes using the graph view.
- Select a process to access detailed metrics, including traffic, resource consumption, and properties.
- Sort and filter processes by metrics such as CPU usage, memory usage, or custom warnings to identify problematic processes.
- Add technology-type tags at the process or process group level for simplified filtering and automation.
- Drill down to detailed process-level insights, including versioning and release information, when deep monitoring is activated.
Containers
The list of Containers provides a comprehensive view of your containerized workloads, whether orchestrated by 
Kubernetes or running on a standalone host.
- Use the Custom alerts column and the Critical alert filter to quickly identify containers with problems. Select an alert to investigate it.
- Analyze and compare CPU and memory usage metrics across containers.
- Select a container name to view detailed graphs, processes, logs, and events for troubleshooting.
- Use the time selector and resource usage graphs to identify patterns or anomalies over time.
Network devices
The list of Network devices provides insights into networking components and their availability, with Dynatrace Intelligence-powered analytics.
- Monitor health status, interface availability, network utilization, and hardware metrics such as CPU and memory usage.
- View all problems detected by Dynatrace Intelligence and access affected entities for specific issues.
- Sort and filter network devices by name, type, problems, IP address, uptime, interface status, saturated interfaces, traffic volume, and reachability.
- For auto-discovered network devices not currently monitored, install and configure extensions directly from the Messages tab.
- Select a network device to access detailed views, including tags, properties, metrics, and related entities when monitored by an extension.
Relation between hosts, containers, and processes
Hosts, containers, and processes are interconnected, and you can navigate between them to understand dependencies and troubleshoot issues.
Hosts
- The host full-page view includes Processes and Containers tabs showing related processes and containers. Select an entity to navigate to its details.
Containers
- Containers run on hosts. The container metadata displays the host name.
- The container full-page view includes an Overview tab with links to the host and container group. Selecting the host navigates to the host details. Selecting the container group filters the container list to show all containers in that group.
- The Processes tab shows related processes. Select a process to navigate to its details.
Processes
- Processes run directly on hosts or in containers. The process metadata displays the related host and container name (if applicable).
- The process side panel shows information about technologies, host, process group, container (if applicable), and deep monitoring details.
- The process full-page view includes an Overview tab with links to the host, process group, and container (if applicable). Selecting the host navigates to the host details. Selecting the process group filters the process list to show all processes in that group. Selecting the container navigates to the container details.
Use cases
- View and identify the status of all data centers, hosts and network devices.
- Quickly identify the root cause of infrastructure problems
- Gain awareness of infrastructure performance and optimize it
- See data center health at a glance and identify problematic data centers
- Quickly see host health and identify problematic hosts, network devices, technologies, processes, disks, containers, and networks
- See infrastructure host health metrics, logs, and events for all infrastructure entities
- See network devices health metrics, traps, and events.
- Assess the network reachability of hosts and network devices by integrating with synthetic Network Availability Monitors (NAM).
Infrastructure & OperationsInfrastructure Observability