Infrastructure & Operations
- Latest Dynatrace
- App
- 13-min read
The 
Infrastructure & Operations app simplifies infrastructure health monitoring and facilitates root cause analysis for problems.
- Health indicators powered by Dynatrace Intelligence help you detect early signs of performance degradation to quickly see which areas of your environment need attention.
- Check infrastructure host health metrics, logs, and events for all infrastructure entities.
- Drill down from Infrastructure & Operations to any infrastructure entity metrics, logs, or events.
Prerequisites
- Deploy Dynatrace OneAgent on your hosts—it's the optimal choice to collect the most granular metrics and network insights.
- If you are using cloud services, integrate your cloud infrastructure with Dynatrace. Follow the specific integration guides for AWS, Azure, Google Cloud, or other cloud providers.
- OneAgent version 1.337+ is required for Smartscape support.
- Older OneAgent versions are supported in backward compatibility mode. In that mode, an additional Explorer Classic tab appears in the UI.
Permissions
The following table describes the required permissions.
Get started
Infrastructure & Operations provides an up-to-date and comprehensive view of your monitored environments. Use the app to quickly identify areas that require attention and drill down to the exact root cause of issues.
Navigation
Infrastructure & Operations presents infrastructure data in lists. Select any entity to open its details.
- To sort the table by a particular column, select the column header.
- To show or hide columns, select Column settings and then select the columns you want to display.
Filtering
Use the filter field with suggestions to filter the tables in the app. You can combine multiple filter statements to narrow down the results. For more details, see Filter field.
Segments
Use segments in Infrastructure & Operations to logically structure and filter observability data. Segments are reusable across apps and can be shared with other users. For more details, see Segments.
Analyze overview charts
You can define which metrics are displayed in the charts by selecting 
in the upper left corner of each graph or chart.
View host processes
The Processes tab in the host full-page view displays the CPU usage and Memory usage charts with a table showing 5 contributors.
To view processes on a host
-
Open the full-page view of a host.
-
Select the Processes tab.
The CPU usage and Memory usage charts display with a table showing 5 contributors. Change the contributors by selecting other metrics, such as health alerts, custom warnings, and CPU usage.
To view all processes across your environment, switch to the Processes inventory.
Note that processes can run directly on hosts or in containers running on hosts.
Display code-module metrics
You can inject code modules and display the injected data in the app. For more details, see Universal injection of code modules.
After selecting a process from the list, the data is presented in a dedicated tab.
Monitor incoming and outgoing connections
In the full-page view of a host, under Connections, you can see a quick overview of each type of connection, the total number of connected entities, and the number of problems. Expand the panel to see a list of connected entities and possible problems for each of them. You can also see which processes from the current host communicate with other processes or services that aren't part of the host.
The Connections table allows you to identify potential sources of problems that don't happen directly on the host. Select the connected entity marked with to navigate to its details page and investigate the issue.
The incoming and outgoing process connections in the table display processes with the most issues based on network and CPU usage.
Measure the reachability of a host or device
The Reachability column on the Hosts and Network devices pages shows how easily you can access a device or a host over the network from a remote location. For more details, see Synthetic Monitoring.
The value presents the ratio of fully available Network Availability Monitors (NAM) (with 100% availability over the selected time period) to all configured monitors for the given host or network device.
To use this feature, you need to configure NAM for the desired device or host. For details, refer to Configure a NAM monitor.
View health alerts and warning signals
In Infrastructure & Operations, you can view health alerts and warning signals.
Health alerts and warning signals help you monitor your infrastructure by providing clear, actionable insights. These features reduce the noise from infrastructure issues and improve alerting capabilities, so you can focus on what matters most. This is achieved through better categorization of detected malfunctions.
- For critical events, a Health alert is raised, triggering a Dynatrace Problems investigation.
- For non-critical situations, a Warning signal informs you of a potential challenge.
For details, see Health alerts and warning signals.
To take advantage of this feature in Infrastructure & Operations, you need to enable it. Once enabled, certain alerts that were previously classified as critical will be reclassified as warnings, as they are not considered critical enough to require immediate attention.
To enable this option
- Go to
Settings. - Select Analyze and alert > Alerts.
- Under Category update, select Ready-made alerts category update.
- Enable Updated classification for select ready-made alerts.
Once you enable the option, these alerts will be converted to warnings:
| Entity type | Event type1 | Description |
|---|---|---|
HOST | OSI_HIGH_CPU | CPU Usage |
HOST | OSI_NIC_DROPPED_PACKETS_HIGH | High rate of dropped packets |
HOST | RESOURCE_CONTENTION | Slow disk |
PROCESS | PROCESS_RESTART | Process restart |
Once converted into warnings, the events with the event.type listed here, will be marked as event.type = WARNING. Their former value is removed.
View data from imported technologies
Infrastructure & Operations detects installed extensions and displays them in the Technologies inventory. Extensions are organized by category, making it easy to explore and analyze your technology stack.
To view installed technologies
- Go to Infrastructure & Operations > Technologies.
- Select an extension from the list to view more details.
For details on setting up extensions, see Extensions.
Minimum required versions of extensions
Ensure your system has these minimum versions of the installed extensions to avoid any issues with displaying the data in Infrastructure & Operations.
This list concerns extensions for supporting network devices and is not exhaustive. Each network device can have more extensions.
| Extension | Minimum version |
|---|---|
SNMP Autodiscovery | 2.2.8 |
Generic Cisco Device | 2.1.4 |
F5 BIG-IP | 2.10.0 |
Palo Alto firewalls | 2.7.0 |
Juniper Networks (SNMP) | 1.5.0 |
Generic network device | 2.0.0 |
Fortigate | 1.2.21 |
To details on how to make your custom extensions appear in Infrastructure & Operations, see our Network topology guide.
Concepts
Infrastructure & Operations has the following core components:
Data centers
Monitor the health and performance of your data centers and availability zones to detect and resolve critical issues.
Hosts
Monitor infrastructure hosts across physical machines, VMs, and cloud instances to track health, performance, and resource utilization.
Containers
Monitor and troubleshoot containerized workloads across Kubernetes and standalone hosts.
Processes
Monitor processes running on hosts and containers with detailed insights into CPU and memory usage trends and key metrics.
Network devices
Monitor network devices and gain insights into networking components with Dynatrace Intelligence-powered analytics and flexible observability options.
Relation between hosts, containers, and processes
Hosts, containers, and processes are interconnected, and you can navigate between them to understand dependencies and troubleshoot issues.
Hosts
- The host full-page view includes Processes and Containers tabs showing related processes and containers. Select an entity to navigate to its details.
Containers
- Containers run on hosts. The container metadata displays the host name.
- The container full-page view includes an Overview tab with links to the host and container group. Selecting the host navigates to the host details. Selecting the container group filters the container list to show all containers in that group.
- The Processes tab shows related processes. Select a process to navigate to its details.
Processes
- Processes run directly on hosts or in containers. The process metadata displays the related host and container name (if applicable).
- The process side panel shows information about technologies, host, process group, container (if applicable), and deep monitoring details.
- The process full-page view includes an Overview tab with links to the host, process group, and container (if applicable). Selecting the host navigates to the host details. Selecting the process group filters the process list to show all processes in that group. Selecting the container navigates to the container details.
Use cases
- View and identify the status of all data centers, hosts and network devices.
- Quickly identify the root cause of infrastructure problems
- Gain awareness of infrastructure performance and optimize it
- See data center health at a glance and identify problematic data centers
- Quickly see host health and identify problematic hosts, network devices, technologies, processes, disks, containers, and networks
- See infrastructure host health metrics, logs, and events for all infrastructure entities
- See network devices health metrics, traps, and events.
- Assess the network reachability of hosts and network devices by integrating with synthetic Network Availability Monitors (NAM).
Infrastructure & OperationsInfrastructure Observability