Extensions

Get your data into Dynatrace with Extensions 2.0.

Dynatrace can ingest data from hundreds of tools, which means you get:

  • A single source of truth for observability.
  • A continuous flow of actionable data to help you fix problems quickly, maintain complex systems, improve code quality, and accelerate digital transformation.

If we don't have a pre-built solution for your situation, you can declaratively bring metrics into Dynatrace that feed platform analytics and monitoring capabilities. Dynatrace links your data in a meaningful way so you can explore it, build instrumentation, and set up alerting.

Extensions support policy

Dynatrace support staff are committed to aiding within the defined scope of support. However, specific topics fall outside our support capabilities, including:

  • Custom Extensions: Technical support can only aid customers with extensions that are available on Dynatrace Hub and marked as Supported by Dynatrace, unless the problem is related to the extensions framework itself.
  • Custom Extension Files: Technical support cannot support with the analysis of custom configuration or code, and requests to create such files are not within the support scope.

Customers needing help with unsupported extensions or extension files can request paid assistance from our services department.

Before you begin

Remote extensions

Verify that your designated ActiveGate has the Extensions 2.0 module active and running.

  1. Go to Deployment Status > ActiveGates and expand the details of the designated ActiveGate.
  2. In the Properties section, make sure that the ActiveGate is assigned to a Group.
  3. In the Modules section, make sure that the Extensions 2.0 module is enabled.

ActiveGate has the Extensions 2.0 module active and running

If either of these properties needs to be changed, see Configuration properties and parameters of ActiveGate.

Any changes made via ActiveGate configuration files require a restart of the ActiveGate and Extensions Execution Controller (EEC) services.

Basics

Data sources