Business Flow Details

To get to the Business Flow Details section, select Business Flow Business Flow app name in the upper-left corner. From the list of already created business flow configurations, select the one you want to explore, and you'll be presented with the Business Flow Details view of that configuration.

In Business Flow Details, you can choose a Tree or Funnel view.

Tree view

The Tree view displays all steps with the corresponding numbers of unique flows at each step. If you have defined business exceptions, the number of exceptions is displayed for each relevant step.

Business Flow Tree view

You can click on any of the nodes (steps) and explore the details in a side panel.

  • Select Definition to view the step’s definition. On the side panel, expand the dropdown menu to see a list of completed unique flows that have reached that step. For any of the listed flows, select the icon (under Actions in the rightmost side panel) to explore the end-to-end business flow details.
  • If the step includes business exceptions, the side panel will allow filtering and displaying them.
  • Select drops or inflights in the filter to show inbound drops or inflights to that step. For any of the listed flows, click on the magnifier icon to explore the end-to-end business flow details.

Flow details include timestamps and all attributes associated with each business event on the flow.

Funnel view

The Funnel view displays the business process as a conversion funnel. Business exceptions are listed as errors.

The Funnel view is not active if the flow has branches.

The DQL query that Business Flow Business Flow executes to retrieve the funnel data can be used to explore the data further using Notebooks and to add the information to a dashboard using Dashboards. Select the Open query icon at the bottom of the funnel and choose Notebooks or Dashboards.

The Business Flow funnel view