Alerting and notifications

Latest Dynatrace
Explanation
3-min read
Published Feb 16, 2026

Dynatrace provides powerful alerting and notification tools to detect issues, identify root causes, and resolve problems.

This page explains key features such as anomaly detection, problem detection, and workflows that help streamline alerting.

Alerting

Dynatrace Intelligence automatically detects anomalies in your environment, generates Davis events for individual issues, and groups them into problems. These problems provide a clear, contextual overview that allows faster root cause analysis and resolution.

Automatic detection

Dynatrace uses AI-powered anomaly detection to continuously monitor your environment for deviations from normal behavior. This functionality helps identify issues such as:

Performance bottlenecks
Service downtime
Unusual metric patterns or behaviors

You can adjust the sensitivity of anomaly detection to match your environment and reduce false positives or missed anomalies. For details, see Adjust the sensitivity of anomaly detection.

Custom alerts

Custom alerts allow you to define conditions for monitoring specific metrics or thresholds. This flexibility lets you tailor notifications to your business needs.

Typical use cases include:

Monitoring application-specific metrics that are critical to business operations
Detecting log patterns or conditions that indicate potential risks
Defining thresholds for metrics or events

You can configure custom alerts in the Anomaly Detection app, which gives you control over when and how alerts are triggered.

Problem detection

Dynatrace correlates Davis events with contextual data to identify the root cause of issues. Detected problems are enriched with detailed information, including impacted services, dependency mappings, and root cause analysis.

This approach helps you:

Quickly understand the scope and impact of an issue
Prioritize problems based on severity and business impact
Accelerate resolution by focusing on the critical root cause

The Problems app provides a centralized view of all detected problems and supports efficient triage and investigation.

Workflows for external notifications

Dynatrace uses workflows to send notifications to external tools. Workflows allow flexible configurations that ensure alerts are delivered to the right channels or trigger automated actions.

Workflow trigger

The trigger defines when a workflow runs and sends a notification, for example, when a problem is detected.

To minimize noise, use the problem trigger to send one notification for each detected problem.
For advanced scenarios, use the Davis event trigger or the generic event trigger to notify on specific events.

You can configure trigger conditions to control which problems or events generate notifications. We recommend filtering based on the following attributes:

Primary Grail fields
Security context
Custom attributes

This approach ensures that you receive only relevant notifications.

Integration with external systems via Workflows connectors

After configuring the trigger, define the workflow action that specifies where notifications are sent.

Dynatrace supports a wide range of integrations, including:

Email
Slack
Microsoft Teams
ServiceNow

For a complete list, see Workflows Connectors.

Simple workflows vs standard workflows

Dynatrace provides two workflow types to support different use cases: simple workflows and standard workflows.

Simple workflows

Simple workflows are designed for basic, single-task operations such as sending notifications. They're lightweight and don't consume workflow hours.

Examples include:

Notifying on-call engineers about critical issues.
Alerting teams to service downtime or performance problems.

Standard workflows

Standard workflows support advanced scenarios with multiple tasks, task conditions, and escalation rules. They're suited for complex environments and multi-step automation.