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Data privacy and security

  • Explanation
  • 2-min read

Privacy laws around the globe are improving the protection of personal data in response to an evolving technology landscape, increased globalization, and complex international data flows. Companies are held accountable for transparency, fairness, and accuracy in how they collect, store, use, and protect personal data.

At Dynatrace, we take our responsibility to safeguard your data seriously. Have a look at the following resources to understand how your organization can maximize data protection provided by Dynatrace.

Data privacy overview

Dynatrace policies in Trust Center

Data protection at Dynatrace

Personal data captured by Dynatrace

Levels of data protection

Data security

  • Data security controls
  • Secure development controls
  • Report a security-related concern

Environment-wide settings

Configure data privacy settings

Role-based permissions

Define request attribute rules

Mark request attributes as confidential

Audit logs via API

Dynatrace web UI cookies

Data retention periods

Adaptive Data Retention

Real User Monitoring

Configure data privacy settings for web applications

Configure data privacy settings for mobile applications

Cookies and client-side storage for RUM and Session Replay

Define URL cleanup rules

Create custom user action names for web applications

Personal data captured for RUM

Data retention periods

Detection of IP addresses, geolocations, and user agents

Firewall constraints for RUM

User privacy for iOS

Data safety guidance for Android

Session Replay

Configure Session Replay for web applications

Mask sensitive data for Session Replay on iOS

Mask sensitive data for Session Replay on Android

Personal data captured for Session Replay

Data retention periods

Data privacy APIs

Data privacy API

Anonymization API

Audit logs API

Dynatrace Managed

  • Managed components
  • Managed deployments
  • Cluster Management Console
  • Mission Control proactive support
  • Mission Control data exchange

OpenTelemetry

Mask sensitive data with the OTel Collector

Log Monitoring

Log Monitoring Classic

Sensitive log data masking with OneAgent

Sensitive data masking on write (during ingest) with Log Processing

Management zones and ingested log data (Logs Classic)

Personal data captured for Log Monitoring

Live Debugger

Personal data captured by Live Debugger

Data masking on capture with Live Debugger