End-of-life announcements

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General policy

To deliver a premium experience, Dynatrace evolves in step with the technology stacks we build on. When our partner vendors retire older components, we also phase them out so you receive the most secure and fully supported innovations.

We communicate these changes through two milestones that help you plan ahead:

End of Support (EoS)

Last date on which Dynatrace provides bug fixes or security updates.
After EoS, the component keeps running, but maintenance stops and support is best-effort only. Features will no longer be maintained, and no critical fixes will be deployed.
Ongoing operation, and associated risk, becomes the customer’s responsibility.

End of Life (EoL)

Latest date when Dynatrace disables, removes, or blocks the component, ending its useful operation.
Upgrade paths remain open so you can migrate and continue getting full value from Dynatrace.
Support tickets related to the component are no longer accepted.

Scheduled EOL for unsupported OneAgent versions

If you are running any of the OneAgent versions listed below, upgrade to a supported version before the EOL date to ensure uninterrupted monitoring.

OneAgent versions	Standard EoS ¹	EoL
1.141 and earlier	2018	Aug 1, 2025
1.215 and earlier	April 29, 2022	Oct 1, 2025
1.241 and earlier	June 8, 2023	Jan 1, 2026
1.299 and earlier	Sep 30, 2025	Sep 1, 2026

Support policy

Python Extension Framework 1.0

We’re moving away from the retired Python 3.5/3.8 runtimes to a current, fully supported Python version so your extensions stay secure and future-ready. This extension framework upgrade closes unpatched security gaps, gives you access to the latest libraries and performance gains, and ensures continued compatibility with upcoming Dynatrace features.

OneAgent extensions

OneAgent version 1.299 is the last release that support the Python Extensions 1.0 framework.

EoS: Support (that is bug fixes, security updates) ended on Sep 30, 2025.
Python Extension Framework 1.0 is EoS since Sep 1, 2024.
To continue using extensions after the OneAgent version 1.299 EoL date, migrate to the new Extensions framework and update OneAgent to a supported version. See Migration guides for custom extensions 1.0

ActiveGate extensions

ActiveGate version 1.299 is the latest release that supports Python Extensions 1.0.

EoS: Support (that is bug fixes, security updates) ended Sep 30, 2025.
Python Extension framework 1.0 is EoS since Sep 1, 2024.

Migration guides for custom extensions 1.0

Migrate all Python extensions 1.0 to the new Extensions to maintain a secure, supported environment.

To remain supported, update your OneAgent to the latest version.