Services app

Latest Dynatrace

Services Services provides detailed insights into the performance and health of your services.

  • If you upgrade from Services Classic, data is automatically migrated and you can directly explore your services and their health status in Services Services.
  • If no service data is found, select Add services from the Get data into Dynatrace panel. You can add more services to monitor at any time by selecting Services. Follow the in-product guidance to continue the configuration for the selected source.

In this guide, you will learn how to:

  • Get a high-level view of all your services and identify which are underperforming or experiencing issues.
  • Check health alerts for services that have problems.
  • Filter services to find and analyze the ones you want to inspect in detail.

There are two main views:

  • The Services view acts as your welcome page where you can start discovering the app and getting data into Dynatrace.
  • In the Explorer view you can analyze your services.

Services

In the Services view, you can see the state of all your services at a glance.

  • By selecting a state card or the total number of services, you're redirected to the Explorer view for the related monitored services.
  • If unhealthy services are detected, you can select the number in red to view a list of unhealthy services in the Explorer view.

Explorer

The Explorer page contains all the user-interface elements for analyzing your services data. You can explore data by the available perspectives—Health and Performance.

Services and Functions

You can use the sidebar on the Explorer page to display all services by selecting Services.

To view a list of services by specific cloud providers, you can select Functions. When you select a provider name, you get a list of services by the chosen provider. Based on the cloud provider, there are particular attributes that you can view results for in the table by selecting Column settings and then selecting the columns you want to display.

Filtering

In the Explorer view, you can use several filtering options, including quick filters and the advanced filter field, to focus only on the matching services.

  • Select the filter field to view and enter filtering options. Add more statements to narrow down the results. Criteria of the same type are grouped by OR logic. Criteria of different types are grouped by AND logic.
  • You can filter services using tags, alert status, and custom attributes. This helps you focus on specific subsets of services based on your criteria.
  • Use the sidebar to quickly filter by predefined attributes. The filter field is updated with your selection.

For more details on the filter field syntax, see Filter field.

Health and Performance

Health and Performance are perspectives on monitoring your services. The Health perspective provides health-related information, whereas the Performance perspective focuses on operational efficiency. Each perspective can be tailored to your requirements by adding or removing columns as desired.

Health and custom alerts

In the Health perspective, you can see the health and custom alerts for each service. When you hover over a health or custom alert, you see the problems and further analysis options. By default, the list is sorted by services with the most problems.

  • Select View metric to view the service metrics, such as failure rate, response time, and throughput. Details about the endpoints and incoming and outgoing services are also included.
  • Select Ask Davis AI to see the problem in detail in the Problems app.
  • Select Edit Alert to edit the service alerting settings. For more details, refer to Anomaly detection for services.

Failure rate, response time, and throughput

In the Performance perspective, you can focus on the failure rate, response time, and throughput details of the services. To set the thresholds and alerts for each anomaly detection type, refer to Adjust the sensitivity of anomaly detection for services.

Services teaser