Dynatrace Intelligence (Preview) app

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With Workflows Workflows, you can automate requests to Dynatrace Intelligence generative AI and have it react to changes in the environment as they happen, summarizing events and daily activities and suggesting optimal solutions for open problems and changes within the code.

You can also schedule the repeated workflow execution and configure it to send Dynatrace Intelligence generative AI responses to your email or Slack channels. The scheduled and repeated workflow execution helps save time and lets you focus on other tasks while Dynatrace Intelligence generative AI reviews and analyzes the incoming changes for you.

Use cases

Prerequisites

To use the Dynatrace Intelligence generative AI workflow action, ensure that you have the following permission:

  • Conversational recommender ALLOW davis-copilot:conversations:execute;

    For more information about assigning the Conversational recommender permission, see User permissions.

To use Dynatrace AI Dynatrace Intelligence (Preview), you need to

  1. Ensure that you have a Hub subscription for the Dynatrace Intelligence generative AI Preview channel.

    If you don't have a subscription, please reach out to your Customer Success Manager (CSM).

  2. Install Dynatrace AI Dynatrace Intelligence (Preview).

To install Dynatrace AI Dynatrace Intelligence (Preview)

  1. In Hub Dynatrace Hub, search for Dynatrace AI Dynatrace Intelligence (Preview).
  2. Select Dynatrace AI Dynatrace Intelligence (Preview) and select Install.

Limits

Standard usage limits for Dynatrace AI Generative AI are also applied to Dynatrace AI Dynatrace Intelligence (Preview):

Item

Maximum limit

Individual user requests

10 requests per 15 minutes

All user requests across the environment

40 requests per 15 minutes

This means that, if you schedule the automatic workflow execution to run frequently, all other Dynatrace Intelligence generative AI functionality might get throttled due to reaching the request limit. If you do run into the usage limit, please reach out to your CSM or let us know in the Agentic AI Preview User Group in our Community.

Set up a Dynatrace Intelligence generative AI workflow action

To create a workflow with Dynatrace AI Dynatrace Intelligence (Preview) action

  1. In Dynatrace, go to Workflows Workflows.
  2. Select Workflow to create a new workflow.
  3. Choose a workflow trigger that will prompt the execution of the workflow.
  4. Select Add task.
  5. Type Dynatrace Intelligence into the search field or select Dynatrace AI Dynatrace Intelligence > Dynatrace AI Define prompt.
  6. Configure the action:
    • In the Prompt field, enter your question or request. You can also add specific formatting instructions to better suit your use case.

      You can enter a maximum of 5,000 characters in this field.

    • Optional In the Additional context field, provide any additional context (for example, a code snippet or a supplementary information about a problem or event) you want Dynatrace Intelligence generative AI to reference when executing your prompt. You can reference an output from a previous workflow action in this field.

      You can enter a maximum of 20,000 characters in this field.

    • Enable Auto-trim to automatically trim your prompt and additional context if the character limit is exceeded. If Auto-trim is disabled and your prompt or additional context exceed the character limit, the action execution will fail.
    • Set Document retrieval to Dynatrace if you want Dynatrace Intelligence generative AI to look up Dynatrace sources like Documentation, Community and Developer Portal to enrich its answers. If Document retrieval is set to Disabled, generative AI will rely on its foundational model to execute your prompt.
  7. Optional Add any additional workflow action before or after Dynatrace Intelligence generative AI action to support your use case.
  8. Select Save.
  9. Next, select Run to execute the workflow.

To learn about specific use cases and how you can use the Dynatrace Intelligence generative AI workflow action, see Summarize open problems with Dynatrace Intelligence (Preview).

Related tags
Dynatrace PlatformDynatrace AIGenerative AI for Workflows