This page describes how the Real User Monitoring DPS capability is consumed and billed. For an overview of the capability, including its main features, see Real User Monitoring.
The unit of measure for calculating your organization's consumption of RUM (web and mobile) is sessions per application per hour, excluding replay capture.
A user action is a mouse-click, finger tap, or app start that triggers a web request (for example, a page load or a page-view navigation). A user who interacts with more than one web application or app during the same session consumes one session per hour for each application. For sessions that last longer than one hour, one session is consumed per hour.
For complete details on when RUM user sessions start and end, see User session timings. RUM session consumption is not capped.
Sessions that include only one user action are considered "bounced" and aren't counted. A user who interacts with more than one application at the same time consumes one session for each of those applications.
Interactions with hybrid mobile apps, that for technical reasons include a web application and a mobile app, will only be considered as a single session.
This section describes the different Dynatrace tools that you can use to track consumption and costs.
Dynatrace provides built-in usage metrics that help you understand and analyze your organization's consumption of Real User Monitoring.
For details about the respective monitoring-consumption metrics, see Built-in Real User Monitoring metrics.
You can also view your usage in Account Management. Go to Account Management > Subscription > Overview > Cost and usage details > Usage summary and select the Third-Party Synthetic API Ingestion capability.
You can query metrics via the Environment API - Metrics API v2.