The Visual Resolution Path (VRP) is a
Smartscape modal that allows you to access the resolution path of a problem directly from any app on the Dynatrace platform. With the Visual Resolution Path view, you can see the problem's resolution path and gain immediate insights into the issue without leaving your current context and going to
Problems.
From the Visual Resolution Path, you can trigger additional intents and drill-downs for deeper exploration. Alongside the visualized Visual Resolution Path entities, it includes a timeline of the underlying problem events. This provides a comprehensive, in-context view of the problem and its resolution journey.
For more details about problems and problem resolution, see Root Cause Analysis.
From the problem details in any Dynatrace application, you can drill down to the Visual Resolution Path.
Some problems don't have a detected root cause. If the problem's root cause wasn't detected, the Visual Resolution Path won't be displayed.
You can find some examples of triggering Visual Resolution Path below:
Smartscape: you can trigger Visual Resolution Path directly from a problem node within the Problem graph view.
Problems: you can trigger Visual Resolution Path by selecting Maximize on the Visual resolution path in the overview tab.
The Visual Resolution Path view consists of the selected problem entity represented by a group within the graph, the affected entities represented by nodes, and relationships between nodes represented by edges.
The problem in the Visual Resolution Path is represented as a group within the graph. The coloring of the group reflects the current state of the problem. You can also view additional details of problem itself in the tooltip overlay by hovering over the problem group's header.
In the Visual Resolution Path, entities involved in the problem are located within the problem group and displayed as nodes. The following entities can be found within the problem group:
Edges in the Visual Resolution Path graph represent the dependency tree and relationships between the entities. These visual connections can help you understand how different components and services are interlinked.
For more information, see Root Cause Analysis.
In addition to the node graph view, the Visual Resolution Path modal features an event timeline. The collapsed view of the timeline offers a high-level overview of the problem, including the start time of all associated events and the full problem timeframe.
By expanding the timeline, you can view the individual event timelines for each for each of the involved entities. This provides detailed insights into how events unfolded over time and helps you to understand the problem's progression better.
You can use
Smartscape Visual Resolution Path to:
To maximize your efficiency when using
Smartscape Visual Resolution Path, you can:
Problems app to perform advanced analysis and troubleshooting.
Smartscape