Upgrade Log Monitoring v1 to Log Management and Analytics

If you are using the legacy Log Monitoring v1, and you would like to use Log Management and Analytics, you first need to enable it.

Am I eligible for Log Management and Analytics?

Yes, if you're using Dynatrace SaaS on AWS and have signed the latest platform usage supplement. Otherwise, you can upgrade to Log Monitoring Classic.

Not sure if you’ve signed the latest agreement? Reach out to your account team for assistance.

If you use Dynatrace Managed, you can upgrade to Log Monitoring Classic, or migrate to Dynatrace SaaS and then upgrade to Log Management and Analytics.

Can I upgrade to Log Management and Analytics by myself?

If you are using Dynatrace SaaS and have signed the latest platform usage supplement, you can upgrade via in-product banner before Log Monitoring v1 end of life.

  1. Make sure that you're running the latest version of Dynatrace.
  2. Go to Logs or Logs & Events (latest Dynatrace).
  3. In the banner message, select Go to activation page and select Activate Logs powered by Grail. If you do not see Go to activation page banner or Activate Grail for log and events settings page, contact a Dynatrace product expert via live chat to ask for support.

What happens if I don't upgrade to Log Management and Analytics?

  • If you use Dynatrace SaaS, and have signed the latest platform usage supplement, once Log Monitoring v1 reaches end of life (November 2023), your environment will be upgraded automatically to Log Management and Analytics.

  • If you use Dynatrace SaaS, and haven't signed the latest platform usage supplement, once Log Monitoring v1 reaches end of life (November 2023), your environment will be upgraded automatically Log Monitoring Classic.

  • If you use Dynatrace Managed, the support for Log Monitoring v1 will end. You will have to enable Log Monitoring Classic yourself.

  • Log Monitoring v1 API will be deprecated.

What changes after activation?

After enabling Log Management and Analytics, the following changes take place:

  • No data will be copied from Log Monitoring v1 storage.
    Switching to the latest version of Dynatrace log monitoring will reset all of your Log Monitoring v1 data. Log Monitoring v1 data won't be accessible.

  • You will enable the new OneAgent log module.
    The latest version of Dynatrace log monitoring works properly with OneAgent 1.217 or later. Earlier OneAgent versions are not supported.

  • Your Log Monitoring v1 event definitions won't be accessible.

  • Your Log Monitoring v1 metrics configuration won't be accessible.

  • Different limits will apply.

  • Log Monitoring v1 API will be deprecated. Instead, use Grail Query API.

What does not change after activation?

After enabling Log Management and Analytics, the following will not change:

How can I upgrade from legacy Log Monitoring v1 to Log Management and Analytics?

To enable the latest version of Log Monitoring in Dynatrace:

  1. Make sure that you're running the latest version of Dynatrace.
  2. Go to Logs or Logs & Events (latest Dynatrace).
  3. In the banner message, select Go to activation page and select Activate Logs powered by Grail. If you do not see Go to activation page banner or Activate Grail for log and events settings page, contact a Dynatrace product expert via live chat to ask for support.

Why can’t I see a button to self-upgrade to Log Management and Analytics?

You might see a banner in the product interface, informing you of Log Monitoring v1 end of life and advising you to upgrade, without a dedicated activation button. In that case, reach out to your account team or Dynatrace support to sign the latest platform usage supplement to be eligible for Log Management and Analytics powered by Grail.