Account Management
- Explanation
- 5-min read
Dynatrace Account Management provides a single place to:
- Manage Dynatrace license and subscriptions.
- Monitor Dynatrace platform adoption and environment health.
Access
Web UI
To open Account Management through the web UI, select the user icon in the upper-right corner, and then select Account settings.
Browser address
To access Account Management directly from your browser address line, go to https://myaccount.dynatrace.com/.
Permissions
For information on the permissions needed to access Account Management, see Account Management permissions (Dynatrace Classic).
Top-level navigation
The uppermost level of Account Management has three tabs to manage your information.
My accounts
The My accounts tab displays your accounts.
- Select the account you want to manage.
- After you select the account you want to manage, you can bookmark the account-specific page for direct access the next time.
To return to the My accounts tab later, open in the upper-right corner and select My accounts.
My profile
Use the My profile tab to update your user profile and notification options.
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My profile—information about you, such as your name, job title, and location.
The time zone setting here is informational and does not affect any Dynatrace functionality other than report generation for dashboard subscriptions in Dashboards Classic.
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Environment notifications—lists environments for which you can enable email-based notification for outages.
To return to the My profile tab later, open in the upper-right corner and select you account name.
Account-level navigation
After you select an account on the My accounts tab, Account Management shows a menu bar on a large display.
- On a small display, the menu bar collapses to a smaller menu with the same options.
- The menu options available to you depend on your deployment type, user permissions, and license model.
Home
Select Home from anywhere in Account Management to return to the main page for the selected account.
License / Subscription
- License is displayed for classic contracts
- Subscription is displayed for DPS
Open the License or Subscription menu to:
- View license/subscription usage and consumption history
- View a forecast of future usage
- View all license quota notifications
Overview
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License > Overview
Consumption is based on various types of monitoring units that are consumed by your Dynatrace environments during the monitoring of your applications and related services.
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Subscription > Overview
Dynatrace Platform Subscription: Consumption is based on various types of monitoring units that are consumed by your Dynatrace environments during the monitoring of your applications and related services. Values shown represent deduction from your annual commit.
Identity & access management
IAM for Dynatrace Managed deployments is managed within each cluster. For details, see User groups, permissions, and policies.
Lens
The Lens feature of Account Management provides you with insights into platform adoption and health, helping you to understand how Dynatrace is used within your organization and recommend areas for optimization.
For details on Lens, see Lens.
Adoption
The Lens > Adoption page gives you insight into platform adoption and health:
- User activity
- Which technologies are being monitored across Dynatrace
- How monitored hosts are deployed (license type, platform type)
- How many synthetic tests are running
- How many problem notification integrations are defined
For details, see Adoption.
Environments
Lens > Environments offers:
- An overview of how many technologies are detected and monitored by Dynatrace over time.
- A host-centric summary of the environments in your Dynatrace deployment.
- A summary of how many monitored hosts are deployed across the cloud.
- A summary of how many public and private synthetic tests have been running across your environments.
- A high-level summary of how many API tokens are defined, how many problem notification integrations are defined, how many PaaS integrations are in use, and how many session exports are defined.
For details, see Environments.
Settings
Use Settings to specify general account information.
For details, see Settings.
Contact information
Use Settings > Contact information to specify account contact, billing, and shipping information.
Environments
Use Settings > Environments to list environments and, with Action > Edit environment, change the selected environment's name or time zone.
The time zone setting here is informational and does not affect any Dynatrace functionality other than report generation for dashboard subscriptions in Dashboards Classic.
Back to Account Settings
Select Back to Account Settings to purchase or extend a Dynatrace account.
Notifications
Select Notifications to view the notification history for your budgets and cost monitors.
For more information, see Notification center.
Support resources
Select Support to go to a support resource:
- Support Center
- Documentation
- Community
- University
- Support tickets
Chat
Select Chat to contact a product specialist.
Profile
Select Profile to verify the account you're signed in under, list your accounts, or sign out.