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AWS Elemental MediaPackage (Live, Video on Demand) monitoring

  • How-to guide
  • 5-min read
  • Published Jul 06, 2020

Dynatrace ingests metrics for multiple preselected namespaces, including AWS Elemental MediaPackage (Live, Video on Demand). You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.

Prerequisites

To enable monitoring for this service, you need

  • An Environment or Cluster ActiveGate version 1.197+
  • For AWS Elemental MediaPackage Live, Dynatrace version 1.203+
  • For AWS Elemental MediaPackage Video on Demand, Dynatrace version 1.204+
  • An updated AWS monitoring policy to include the additional AWS services.
    To update the AWS IAM policy, use the JSON below.
Predefined policy in JSON
{
"Version": "2012-10-17",
"Statement": [
{
"Sid": "VisualEditor0",
"Effect": "Allow",
"Action": [
"acm-pca:ListCertificateAuthorities",
"apigateway:GET",
"apprunner:ListServices",
"appstream:DescribeFleets",
"appsync:ListGraphqlApis",
"athena:ListWorkGroups",
"autoscaling:DescribeAutoScalingGroups",
"cloudformation:ListStackResources",
"cloudfront:ListDistributions",
"cloudhsm:DescribeClusters",
"cloudsearch:DescribeDomains",
"cloudwatch:GetMetricData",
"cloudwatch:GetMetricStatistics",
"cloudwatch:ListMetrics",
"codebuild:ListProjects",
"datasync:ListTasks",
"dax:DescribeClusters",
"directconnect:DescribeConnections",
"dms:DescribeReplicationInstances",
"dynamodb:ListTables",
"dynamodb:ListTagsOfResource",
"ec2:DescribeAvailabilityZones",
"ec2:DescribeInstances",
"ec2:DescribeNatGateways",
"ec2:DescribeSpotFleetRequests",
"ec2:DescribeTransitGateways",
"ec2:DescribeVolumes",
"ec2:DescribeVpnConnections",
"ecs:ListClusters",
"eks:ListClusters",
"elasticache:DescribeCacheClusters",
"elasticbeanstalk:DescribeEnvironmentResources",
"elasticbeanstalk:DescribeEnvironments",
"elasticfilesystem:DescribeFileSystems",
"elasticloadbalancing:DescribeInstanceHealth",
"elasticloadbalancing:DescribeListeners",
"elasticloadbalancing:DescribeLoadBalancers",
"elasticloadbalancing:DescribeRules",
"elasticloadbalancing:DescribeTags",
"elasticloadbalancing:DescribeTargetHealth",
"elasticmapreduce:ListClusters",
"elastictranscoder:ListPipelines",
"es:ListDomainNames",
"events:ListEventBuses",
"firehose:ListDeliveryStreams",
"fsx:DescribeFileSystems",
"gamelift:ListFleets",
"glue:GetJobs",
"inspector:ListAssessmentTemplates",
"kafka:ListClusters",
"kinesis:ListStreams",
"kinesisanalytics:ListApplications",
"kinesisvideo:ListStreams",
"lambda:ListFunctions",
"lambda:ListTags",
"lex:GetBots",
"logs:DescribeLogGroups",
"mediaconnect:ListFlows",
"mediaconvert:DescribeEndpoints",
"mediapackage-vod:ListPackagingConfigurations",
"mediapackage:ListChannels",
"mediatailor:ListPlaybackConfigurations",
"opsworks:DescribeStacks",
"qldb:ListLedgers",
"rds:DescribeDBClusters",
"rds:DescribeDBInstances",
"rds:DescribeEvents",
"rds:ListTagsForResource",
"redshift:DescribeClusters",
"robomaker:ListSimulationJobs",
"route53:ListHostedZones",
"route53resolver:ListResolverEndpoints",
"s3:ListAllMyBuckets",
"sagemaker:ListEndpoints",
"sns:ListTopics",
"sqs:ListQueues",
"storagegateway:ListGateways",
"sts:GetCallerIdentity",
"swf:ListDomains",
"tag:GetResources",
"tag:GetTagKeys",
"transfer:ListServers",
"workmail:ListOrganizations",
"workspaces:DescribeWorkspaces"
],
"Resource": "*"
}
]
}

AWS endpoints that need to be reachable from ActiveGate with corresponding AWS services

EndpointService

autoscaling.<REGION>.amazonaws.com

Amazon EC2 Auto Scaling (built-in), Amazon EC2 Auto Scaling

lambda.<REGION>.amazonaws.com

AWS Lambda (built-in), AWS Lambda

elasticloadbalancing.<REGION>.amazonaws.com

Amazon Application and Network Load Balancer (built-in), Amazon Elastic Load Balancer (ELB) (built-in)

dynamodb.<REGION>.amazonaws.com

Amazon DynamoDB (built-in), Amazon DynamoDB

ec2.<REGION>.amazonaws.com

Amazon EBS (built-in), Amazon EC2 (built-in), Amazon EBS, Amazon EC2 Spot Fleet, Amazon VPC NAT Gateways, AWS Transit Gateway, AWS Site-to-Site VPN

rds.<REGION>.amazonaws.com

Amazon RDS (built-in), Amazon Aurora, Amazon DocumentDB, Amazon Neptune, Amazon RDS

s3.<REGION>.amazonaws.com

Amazon S3 (built-in)

acm-pca.<REGION>.amazonaws.com

AWS Certificate Manager Private Certificate Authority

apigateway.<REGION>.amazonaws.com

Amazon API Gateway

apprunner.<REGION>.amazonaws.com

AWS App Runner

appstream2.<REGION>.amazonaws.com

Amazon AppStream

appsync.<REGION>.amazonaws.com

AWS AppSync

athena.<REGION>.amazonaws.com

Amazon Athena

cloudfront.amazonaws.com

Amazon CloudFront

cloudhsmv2.<REGION>.amazonaws.com

AWS CloudHSM

cloudsearch.<REGION>.amazonaws.com

Amazon CloudSearch

codebuild.<REGION>.amazonaws.com

AWS CodeBuild

datasync.<REGION>.amazonaws.com

AWS DataSync

dax.<REGION>.amazonaws.com

Amazon DynamoDB Accelerator (DAX)

dms.<REGION>.amazonaws.com

AWS Database Migration Service (AWS DMS)

directconnect.<REGION>.amazonaws.com

AWS Direct Connect

ecs.<REGION>.amazonaws.com

Amazon Elastic Container Service (ECS), Amazon ECS Container Insights

elasticfilesystem.<REGION>.amazonaws.com

Amazon Elastic File System (EFS)

eks.<REGION>.amazonaws.com

Amazon Elastic Kubernetes Service (EKS)

elasticache.<REGION>.amazonaws.com

Amazon ElastiCache (EC)

elasticbeanstalk.<REGION>.amazonaws.com

AWS Elastic Beanstalk

elastictranscoder.<REGION>.amazonaws.com

Amazon Elastic Transcoder

es.<REGION>.amazonaws.com

Amazon Elasticsearch Service (ES)

events.<REGION>.amazonaws.com

Amazon EventBridge

fsx.<REGION>.amazonaws.com

Amazon FSx

gamelift.<REGION>.amazonaws.com

Amazon GameLift

glue.<REGION>.amazonaws.com

AWS Glue

inspector.<REGION>.amazonaws.com

Amazon Inspector

kafka.<REGION>.amazonaws.com

Amazon Managed Streaming for Kafka

models.lex.<REGION>.amazonaws.com

Amazon Lex

logs.<REGION>.amazonaws.com

Amazon CloudWatch Logs

api.mediatailor.<REGION>.amazonaws.com

AWS Elemental MediaTailor

mediaconnect.<REGION>.amazonaws.com

AWS Elemental MediaConnect

mediapackage.<REGION>.amazonaws.com

AWS Elemental MediaPackage Live

mediapackage-vod.<REGION>.amazonaws.com

AWS Elemental MediaPackage Video on Demand

opsworks.<REGION>.amazonaws.com

AWS OpsWorks

qldb.<REGION>.amazonaws.com

Amazon QLDB

redshift.<REGION>.amazonaws.com

Amazon Redshift

robomaker.<REGION>.amazonaws.com

AWS RoboMaker

route53.amazonaws.com

Amazon Route 53

route53resolver.<REGION>.amazonaws.com

Amazon Route 53 Resolver

api.sagemaker.<REGION>.amazonaws.com

Amazon SageMaker Endpoints, Amazon SageMaker Endpoint Instances

sns.<REGION>.amazonaws.com

Amazon Simple Notification Service (SNS)

sqs.<REGION>.amazonaws.com

Amazon Simple Queue Service (SQS)

storagegateway.<REGION>.amazonaws.com

AWS Storage Gateway

swf.<REGION>.amazonaws.com

Amazon SWF

transfer.<REGION>.amazonaws.com

AWS Transfer Family

workmail.<REGION>.amazonaws.com

Amazon WorkMail

workspaces.<REGION>.amazonaws.com

Amazon WorkSpaces

Enable monitoring

To learn how to enable service monitoring, see Enable service monitoring.

View service metrics

You can view the service metrics in your Dynatrace environment either on the custom device overview page or on your Dashboards page.

View metrics on the custom device overview page

To access the custom device overview page

  1. Go to Technologies & Processes.
  2. Filter by service name and select the relevant custom device group.
  3. Once you select the custom device group, you're on the custom device group overview page.
  4. The custom device group overview page lists all instances (custom devices) belonging to the group. Select an instance to view the custom device overview page.

View metrics on your dashboard

After you add the service to monitoring, a preset dashboard containing all recommended metrics is automatically listed on your Dashboards page. To look for specific dashboards, filter by Preset and then by Name.

AWS presets
AWS presets

For existing monitored services, you might need to resave your credentials for the preset dashboard to appear on the Dashboards page. To resave your credentials, go to Settings > Cloud and virtualization > AWS, select the desired AWS instance, and then select Save.

You can't make changes on a preset dashboard directly, but you can clone and edit it. To clone a dashboard, open the browse menu (…) and select Clone.

To remove a dashboard from the dashboards page, you can hide it. To hide a dashboard, open the browse menu (…) and select Hide.

Hiding a dashboard doesn't affect other users.

Clone hide AWS
Clone hide AWS

To check the availability of preset dashboards for each AWS service, see the list below.

Preset dashboard availability list

AWS servicePreset dashboard

Amazon EC2 Auto Scaling (built-in)

Not applicable

AWS Lambda (built-in)

Not applicable

Amazon Application and Network Load Balancer (built-in)

Not applicable

Amazon DynamoDB (built-in)

Not applicable

Amazon EBS (built-in)

Not applicable

Amazon EC2 (built-in)

Not applicable

Amazon Elastic Load Balancer (ELB) (built-in)

Not applicable

Amazon RDS (built-in)

Not applicable

Amazon S3 (built-in)

Not applicable

AWS Certificate Manager Private Certificate Authority

Not applicable

All monitored Amazon services

Not applicable

Amazon API Gateway

Not applicable

AWS App Runner

Not applicable

Amazon AppStream

Applicable

AWS AppSync

Applicable

Amazon Athena

Applicable

Amazon Aurora

Not applicable

Amazon EC2 Auto Scaling

Applicable

AWS Billing

Applicable

Amazon Keyspaces

Applicable

AWS Chatbot

Applicable

Amazon CloudFront

Not applicable

AWS CloudHSM

Applicable

Amazon CloudSearch

Applicable

AWS CodeBuild

Applicable

Amazon Cognito

Not applicable

Amazon Connect

Applicable

AWS DataSync

Applicable

Amazon DynamoDB Accelerator (DAX)

Applicable

AWS Database Migration Service (AWS DMS)

Applicable

Amazon DocumentDB

Applicable

AWS Direct Connect

Applicable

Amazon DynamoDB

Not applicable

Amazon EBS

Not applicable

Amazon EC2 Spot Fleet

Not applicable

Amazon EC2 API

Applicable

Amazon Elastic Container Service (ECS)

Not applicable

Amazon ECS Container Insights

Applicable

Amazon Elastic File System (EFS)

Not applicable

Amazon Elastic Kubernetes Service (EKS)

Applicable

Amazon ElastiCache (EC)

Not applicable

AWS Elastic Beanstalk

Applicable

Amazon Elastic Inference

Applicable

Amazon Elastic Transcoder

Applicable

Amazon Elastic Map Reduce (EMR)

Not applicable

Amazon Elasticsearch Service (ES)

Not applicable

Amazon EventBridge

Applicable

Amazon FSx

Applicable

Amazon GameLift

Applicable

AWS Glue

Not applicable

Amazon Inspector

Applicable

AWS Internet of Things (IoT)

Not applicable

AWS IoT Things Graph

Applicable

AWS IoT Analytics

Applicable

Amazon Managed Streaming for Kafka

Applicable

Amazon Kinesis Data Analytics

Not applicable

Amazon Data Firehose

Not applicable

Amazon Kinesis Data Streams

Not applicable

Amazon Kinesis Video Streams

Not applicable

AWS Lambda

Not applicable

Amazon Lex

Applicable

Amazon CloudWatch Logs

Applicable

AWS Elemental MediaTailor

Applicable

AWS Elemental MediaConnect

Applicable

AWS Elemental MediaConvert

Applicable

AWS Elemental MediaPackage Live

Applicable

AWS Elemental MediaPackage Video on Demand

Applicable

Amazon MQ

Applicable

Amazon VPC NAT Gateways

Not applicable

Amazon Neptune

Applicable

AWS OpsWorks

Applicable

Amazon Polly

Applicable

Amazon QLDB

Applicable

Amazon RDS

Not applicable

Amazon Redshift

Not applicable

Amazon Rekognition

Applicable

AWS RoboMaker

Applicable

Amazon Route 53

Applicable

Amazon Route 53 Resolver

Applicable

Amazon S3

Not applicable

Amazon SageMaker Batch Transform Jobs

Not applicable

Amazon SageMaker Endpoints

Not applicable

Amazon SageMaker Endpoint Instances

Not applicable

Amazon SageMaker Ground Truth

Not applicable

Amazon SageMaker Processing Jobs

Not applicable

Amazon SageMaker Training Jobs

Not applicable

AWS Service Catalog

Applicable

Amazon Simple Email Service (SES)

Not applicable

Amazon Simple Notification Service (SNS)

Not applicable

Amazon Simple Queue Service (SQS)

Not applicable

AWS Systems Manager - Run Command

Applicable

AWS Step Functions

Applicable

AWS Storage Gateway

Applicable

Amazon SWF

Applicable

Amazon Textract

Applicable

AWS Transfer Family

Applicable

AWS Transit Gateway

Applicable

Amazon Translate

Applicable

AWS Trusted Advisor

Applicable

AWS API Usage

Applicable

AWS Site-to-Site VPN

Applicable

AWS WAF Classic

Applicable

AWS WAF

Applicable

Amazon WorkMail

Applicable

Amazon WorkSpaces

Applicable

Media dash
Media dash
Vod dash
Vod dash

Available metrics

AWS Elemental MediaPackage Live

Channel is the main dimension.

NameDescriptionUnitStatisticsDimensionsRecommended

ActiveInput

Indicates if an input has been used as the source for an endpoint in AWS Elemental MediaPackage (it has been active). A value of 1 indicates that the input was active, and a 0 (zero) indicates that it wasn't.

Count

Multi

Region, IngestEndpoint, OriginEndpoint

EgressBytes

Number of bytes that AWS Elemental MediaPackage successfully sends for each request. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.

Bytes

Multi

Channel

Applicable

EgressBytes

Bytes

Sum

Channel

Applicable

EgressBytes

Count

Count

Channel

EgressBytes

Bytes

Multi

Channel, OriginEndpoint

EgressBytes

Bytes

Sum

Channel, OriginEndpoint

Applicable

EgressBytes

Count

Count

Channel, OriginEndpoint

EgressBytes

Bytes

Multi

Region

Applicable

EgressBytes

Bytes

Sum

Region

Applicable

EgressBytes

Count

Count

Region

Applicable

EgressRequestCount

Number of content requests that AWS Elemental MediaPackage receives. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.

Count

Sum

Channel

Applicable

EgressRequestCount

Count

Sum

Channel, OriginEndpoint

EgressRequestCount

Count

Sum

Channel, StatusCodeRange

Applicable

EgressRequestCount

Count

Sum

Channel, OriginEndpoint, StatusCodeRange

EgressRequestCount

Count

Sum

Region, StatusCodeRange

EgressRequestCount

Count

Sum

Region

Applicable

EgressResponseTime

The time that it takes AWS Elemental MediaPackage to process each output request. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.

Milliseconds

Multi

Channel

Applicable

EgressResponseTime

Milliseconds

Sum

Channel

Applicable

EgressResponseTime

Count

Count

Channel

EgressResponseTime

Milliseconds

Multi

Channel, OriginEndpoint

Applicable

EgressResponseTime

Milliseconds

Sum

Channel, OriginEndpoint

EgressResponseTime

Count

Count

Channel, OriginEndpoint

IngressBytes

Number of bytes of content that AWS Elemental MediaPackage receives for each input request. If MediaPackage doesn't receive any requests for input in the specified interval, then no data is given.

Bytes

Multi

Channel

Applicable

IngressBytes

Bytes

Sum

Channel

Applicable

IngressBytes

Count

Count

Channel

IngressBytes

Bytes

Multi

Channel, IngestEndpoint

Applicable

IngressBytes

Bytes

Sum

Channel, IngestEndpoint

IngressBytes

Count

Count

Channel, IngestEndpoint

IngressBytes

Bytes

Multi

Region

IngressBytes

Bytes

Sum

Region

IngressBytes

Count

Count

Region

IngressResponseTime

The time that it takes AWS Elemental MediaPackage to process each input request. If MediaPackage doesn't receive any requests for input in the specified interval, then no data is given.

Milliseconds

Multi

Channel

Applicable

IngressResponseTime

Milliseconds

Sum

Channel

Applicable

IngressResponseTime

Count

Count

Channel

IngressResponseTime

Milliseconds

Multi

Channel, IngestEndpoint

Applicable

IngressResponseTime

Milliseconds

Sum

Channel, IngestEndpoint

IngressResponseTime

Count

Count

Channel, IngestEndpoint

IngressResponseTime

Milliseconds

Multi

Region

IngressResponseTime

Milliseconds

Sum

Region

IngressResponseTime

Count

Count

Region

AWS Elemental MediaPackage Video on Demand (VOD)

PackagingConfiguration is the main dimension.

NameDescriptionUnitStatisticsDimensionsRecommended

EgressBytes

Number of bytes that AWS Elemental MediaPackage successfully sends for each request. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.

Bytes

Multi

PackagingConfiguration

Applicable

EgressBytes

Bytes

Sum

PackagingConfiguration

Applicable

EgressBytes

Count

Count

PackagingConfiguration

EgressRequestCount

Number of content requests that AWS Elemental MediaPackage receives. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.

Count

Sum

PackagingConfiguration

Applicable

EgressRequestCount

Count

Sum

PackagingConfiguration, StatusCodeRange

EgressResponseTime

The time that it takes AWS Elemental MediaPackage to process each output request. If MediaPackage doesn't receive any requests for output in the specified interval, then no data is given.

Milliseconds

Multi

PackagingConfiguration

Applicable

EgressResponseTime

Milliseconds

Sum

PackagingConfiguration

Applicable

EgressResponseTime

Count

Count

PackagingConfiguration

Related tags
Infrastructure ObservabilityAWS