Amazon Application and Network Load Balancer (built-in) monitoring

How-to guide
1-min read
Published Jul 27, 2022

Dynatrace ingests metrics for multiple preselected namespaces, including Amazon Application and Network Load Balancer. You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.

Prerequisites

To enable monitoring for this service, you need:

Any version of ActiveGate in both Dynatrace SaaS and Managed deployments.

For role-based access (whether in a SaaS or Managed deployment), you need an ActiveGate installed on an Amazon EC2 host.
An updated AWS monitoring policy to include the additional AWS services.
To update the AWS IAM policy, use the JSON below, containing the monitoring policy (permissions) for all cloud services.

JSON predefined policy for all cloud services

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Sid": "VisualEditor0",
      "Effect": "Allow",
      "Action": [
        "acm-pca:ListCertificateAuthorities",
        "apigateway:GET",
        "apprunner:ListServices",
        "appstream:DescribeFleets",
        "appsync:ListGraphqlApis",
        "athena:ListWorkGroups",
        "autoscaling:DescribeAutoScalingGroups",
        "cloudformation:ListStackResources",
        "cloudfront:ListDistributions",
        "cloudhsm:DescribeClusters",
        "cloudsearch:DescribeDomains",
        "cloudwatch:GetMetricData",
        "cloudwatch:GetMetricStatistics",
        "cloudwatch:ListMetrics",
        "codebuild:ListProjects",
        "datasync:ListTasks",
        "dax:DescribeClusters",
        "directconnect:DescribeConnections",
        "dms:DescribeReplicationInstances",
        "dynamodb:ListTables",
        "dynamodb:ListTagsOfResource",
        "ec2:DescribeAvailabilityZones",
        "ec2:DescribeInstances",
        "ec2:DescribeNatGateways",
        "ec2:DescribeSpotFleetRequests",
        "ec2:DescribeTransitGateways",
        "ec2:DescribeVolumes",
        "ec2:DescribeVpnConnections",
        "ecs:ListClusters",
        "eks:ListClusters",
        "elasticache:DescribeCacheClusters",
        "elasticbeanstalk:DescribeEnvironmentResources",
        "elasticbeanstalk:DescribeEnvironments",
        "elasticfilesystem:DescribeFileSystems",
        "elasticloadbalancing:DescribeInstanceHealth",
        "elasticloadbalancing:DescribeListeners",
        "elasticloadbalancing:DescribeLoadBalancers",
        "elasticloadbalancing:DescribeRules",
        "elasticloadbalancing:DescribeTags",
        "elasticloadbalancing:DescribeTargetHealth",
        "elasticmapreduce:ListClusters",
        "elastictranscoder:ListPipelines",
        "es:ListDomainNames",
        "events:ListEventBuses",
        "firehose:ListDeliveryStreams",
        "fsx:DescribeFileSystems",
        "gamelift:ListFleets",
        "glue:GetJobs",
        "inspector:ListAssessmentTemplates",
        "kafka:ListClusters",
        "kinesis:ListStreams",
        "kinesisanalytics:ListApplications",
        "kinesisvideo:ListStreams",
        "lambda:ListFunctions",
        "lambda:ListTags",
        "lex:GetBots",
        "logs:DescribeLogGroups",
        "mediaconnect:ListFlows",
        "mediaconvert:DescribeEndpoints",
        "mediapackage-vod:ListPackagingConfigurations",
        "mediapackage:ListChannels",
        "mediatailor:ListPlaybackConfigurations",
        "opsworks:DescribeStacks",
        "qldb:ListLedgers",
        "rds:DescribeDBClusters",
        "rds:DescribeDBInstances",
        "rds:DescribeEvents",
        "rds:ListTagsForResource",
        "redshift:DescribeClusters",
        "robomaker:ListSimulationJobs",
        "route53:ListHostedZones",
        "route53resolver:ListResolverEndpoints",
        "s3:ListAllMyBuckets",
        "sagemaker:ListEndpoints",
        "sns:ListTopics",
        "sqs:ListQueues",
        "storagegateway:ListGateways",
        "sts:GetCallerIdentity",
        "swf:ListDomains",
        "tag:GetResources",
        "tag:GetTagKeys",
        "transfer:ListServers",
        "workmail:ListOrganizations",
        "workspaces:DescribeWorkspaces"
      ],
      "Resource": "*"
    }
  ]
}

If you don't want to add permissions to all services, and just select permissions for certain services, consult the table below. The table contains a set of permissions that are required for All AWS cloud services and, for each cloud service, a list of optional permissions specific to that service.

Permissions required for AWS monitoring integration:

"cloudwatch:GetMetricData"
"cloudwatch:GetMetricStatistics"
"cloudwatch:ListMetrics"
"sts:GetCallerIdentity"
"tag:GetResources"
"tag:GetTagKeys"
"ec2:DescribeAvailabilityZones"

Complete list of permissions for cloud services

Name	Permissions
All monitored Amazon services Required	`cloudwatch:GetMetricData`,`cloudwatch:GetMetricStatistics`,`cloudwatch:ListMetrics`,`sts:GetCallerIdentity`,`tag:GetResources`,`tag:GetTagKeys`,`ec2:DescribeAvailabilityZones`
AWS Certificate Manager Private Certificate Authority	`acm-pca:ListCertificateAuthorities`
Amazon MQ
Amazon API Gateway	`apigateway:GET`
AWS App Runner	`apprunner:ListServices`
Amazon AppStream	`appstream:DescribeFleets`
AWS AppSync	`appsync:ListGraphqlApis`
Amazon Athena	`athena:ListWorkGroups`
Amazon Aurora	`rds:DescribeDBClusters`
Amazon EC2 Auto Scaling	`autoscaling:DescribeAutoScalingGroups`
Amazon EC2 Auto Scaling (built-in)	`autoscaling:DescribeAutoScalingGroups`
AWS Billing
Amazon Keyspaces
AWS Chatbot
Amazon CloudFront	`cloudfront:ListDistributions`
AWS CloudHSM	`cloudhsm:DescribeClusters`
Amazon CloudSearch	`cloudsearch:DescribeDomains`
AWS CodeBuild	`codebuild:ListProjects`
Amazon Cognito
Amazon Connect
Amazon Elastic Kubernetes Service (EKS)	`eks:ListClusters`
AWS DataSync	`datasync:ListTasks`
Amazon DynamoDB Accelerator (DAX)	`dax:DescribeClusters`
AWS Database Migration Service (AWS DMS)	`dms:DescribeReplicationInstances`
Amazon DocumentDB	`rds:DescribeDBClusters`
AWS Direct Connect	`directconnect:DescribeConnections`
Amazon DynamoDB	`dynamodb:ListTables`
Amazon DynamoDB (built-in)	`dynamodb:ListTables`,`dynamodb:ListTagsOfResource`
Amazon EBS	`ec2:DescribeVolumes`
Amazon EBS (built-in)	`ec2:DescribeVolumes`
Amazon EC2 API
Amazon EC2 (built-in)	`ec2:DescribeInstances`
Amazon EC2 Spot Fleet	`ec2:DescribeSpotFleetRequests`
Amazon Elastic Container Service (ECS)	`ecs:ListClusters`
Amazon ECS Container Insights	`ecs:ListClusters`
Amazon ElastiCache (EC)	`elasticache:DescribeCacheClusters`
AWS Elastic Beanstalk	`elasticbeanstalk:DescribeEnvironments`
Amazon Elastic File System (EFS)	`elasticfilesystem:DescribeFileSystems`
Amazon Elastic Inference
Amazon Elastic Map Reduce (EMR)	`elasticmapreduce:ListClusters`
Amazon Elasticsearch Service (ES)	`es:ListDomainNames`
Amazon Elastic Transcoder	`elastictranscoder:ListPipelines`
Amazon Elastic Load Balancer (ELB) (built-in)	`elasticloadbalancing:DescribeInstanceHealth`,`elasticloadbalancing:DescribeListeners`,`elasticloadbalancing:DescribeLoadBalancers`,`elasticloadbalancing:DescribeRules`,`elasticloadbalancing:DescribeTags`,`elasticloadbalancing:DescribeTargetHealth`
Amazon EventBridge	`events:ListEventBuses`
Amazon FSx	`fsx:DescribeFileSystems`
Amazon GameLift	`gamelift:ListFleets`
AWS Glue	`glue:GetJobs`
Amazon Inspector	`inspector:ListAssessmentTemplates`
AWS Internet of Things (IoT)
AWS IoT Analytics
Amazon Managed Streaming for Kafka	`kafka:ListClusters`
Amazon Kinesis Data Analytics	`kinesisanalytics:ListApplications`
Amazon Data Firehose	`firehose:ListDeliveryStreams`
Amazon Kinesis Data Streams	`kinesis:ListStreams`
Amazon Kinesis Video Streams	`kinesisvideo:ListStreams`
AWS Lambda	`lambda:ListFunctions`
AWS Lambda (built-in)	`lambda:ListFunctions`,`lambda:ListTags`
Amazon Lex	`lex:GetBots`
Amazon Application and Network Load Balancer (built-in)	`elasticloadbalancing:DescribeInstanceHealth`,`elasticloadbalancing:DescribeListeners`,`elasticloadbalancing:DescribeLoadBalancers`,`elasticloadbalancing:DescribeRules`,`elasticloadbalancing:DescribeTags`,`elasticloadbalancing:DescribeTargetHealth`
Amazon CloudWatch Logs	`logs:DescribeLogGroups`
AWS Elemental MediaConnect	`mediaconnect:ListFlows`
AWS Elemental MediaConvert	`mediaconvert:DescribeEndpoints`
AWS Elemental MediaPackage Live	`mediapackage:ListChannels`
AWS Elemental MediaPackage Video on Demand	`mediapackage-vod:ListPackagingConfigurations`
AWS Elemental MediaTailor	`mediatailor:ListPlaybackConfigurations`
Amazon VPC NAT Gateways	`ec2:DescribeNatGateways`
Amazon Neptune	`rds:DescribeDBClusters`
AWS OpsWorks	`opsworks:DescribeStacks`
Amazon Polly
Amazon QLDB	`qldb:ListLedgers`
Amazon RDS	`rds:DescribeDBInstances`
Amazon RDS (built-in)	`rds:DescribeDBInstances`,`rds:DescribeEvents`,`rds:ListTagsForResource`
Amazon Redshift	`redshift:DescribeClusters`
Amazon Rekognition
AWS RoboMaker	`robomaker:ListSimulationJobs`
Amazon Route 53	`route53:ListHostedZones`
Amazon Route 53 Resolver	`route53resolver:ListResolverEndpoints`
Amazon S3	`s3:ListAllMyBuckets`
Amazon S3 (built-in)	`s3:ListAllMyBuckets`
Amazon SageMaker Batch Transform Jobs
Amazon SageMaker Endpoint Instances	`sagemaker:ListEndpoints`
Amazon SageMaker Endpoints	`sagemaker:ListEndpoints`
Amazon SageMaker Ground Truth
Amazon SageMaker Processing Jobs
Amazon SageMaker Training Jobs
AWS Service Catalog
Amazon Simple Email Service (SES)
Amazon Simple Notification Service (SNS)	`sns:ListTopics`
Amazon Simple Queue Service (SQS)	`sqs:ListQueues`
AWS Systems Manager - Run Command
AWS Step Functions
AWS Storage Gateway	`storagegateway:ListGateways`
Amazon SWF	`swf:ListDomains`
Amazon Textract
AWS IoT Things Graph
AWS Transfer Family	`transfer:ListServers`
AWS Transit Gateway	`ec2:DescribeTransitGateways`
Amazon Translate
AWS Trusted Advisor
AWS API Usage
AWS Site-to-Site VPN	`ec2:DescribeVpnConnections`
AWS WAF Classic
AWS WAF
Amazon WorkMail	`workmail:ListOrganizations`
Amazon WorkSpaces	`workspaces:DescribeWorkspaces`

Example of JSON policy for one single service.

JSON policy for Amazon API Gateway

{
  "Version": "2012-10-17",
  "Statement": [
          {
                  "Sid": "VisualEditor0",
                  "Effect": "Allow",
                  "Action": [
                          "apigateway:GET",
                          "cloudwatch:GetMetricData",
                          "cloudwatch:GetMetricStatistics",
                          "cloudwatch:ListMetrics",
                          "sts:GetCallerIdentity",
                          "tag:GetResources",
                          "tag:GetTagKeys",
                          "ec2:DescribeAvailabilityZones"
                  ],
                  "Resource": "*"
          }
      ]
}

In this example, from the complete list of permissions you need to select

"apigateway:GET" for Amazon API Gateway
"cloudwatch:GetMetricData", "cloudwatch:GetMetricStatistics", "cloudwatch:ListMetrics", "sts:GetCallerIdentity", "tag:GetResources", "tag:GetTagKeys", and "ec2:DescribeAvailabilityZones" for All AWS cloud services.
To disable monitoring of built-in services, you need Environment ActiveGate version 1.245+ and Dynatrace version 1.247+.

Enable monitoring

To learn how to enable service monitoring, see Enable service monitoring.

View service metrics

You can view the service metrics in your Dynatrace environment either on the AWS account page or on your Dashboards page.

View metrics on the AWS account page

To view metrics on the AWS account page

Go to AWS.
Choose AWS account you want to check metrics for.
Select Service box. Metrics for the selected service are visible under the infographic in the service section.

View metrics on the Dashboard

You can also create your own dashboard. For more information on how to create dashboards, go to Create and edit Dynatrace dashboards

Built-in services specifics

This is a built-in service. It's monitored out-of-the-box once a new AWS integration instance is created. For built-in services, all metrics are recommended (changing configuration is not possible).

Example of an AWS built-in monitoring service

example of an AWS built-in monitoring service

Available metrics

LoadBalancer is the main dimension.

Application Load Balancer metrics

Metric key	Name	Unit	Aggregations	Monitoring consumption
builtin:cloud.aws.alb.connections.active	ALB number of active connections	Count	autoavgmaxmin	DDUs
builtin:cloud.aws.alb.connections.new	ALB number of new connections	Count	autovalue	DDUs
builtin:cloud.aws.alb.errors.alb.http4xx	ALB number of 4XX errors	Count	autovalue	DDUs
builtin:cloud.aws.alb.errors.alb.http5xx	ALB number of 5XX errors	Count	autovalue	DDUs
builtin:cloud.aws.alb.errors.target.http4xx	ALB number of 4XX target errors	Count	autovalue	DDUs
builtin:cloud.aws.alb.errors.target.http5xx	ALB number of 5XX target errors	Count	autovalue	DDUs
builtin:cloud.aws.alb.errors.rejCon	ALB number of rejected connections	Count	autovalue	DDUs
builtin:cloud.aws.alb.errors.targConn	ALB number of target connection errors	Count	autovalue	DDUs
builtin:cloud.aws.alb.errors.tlsNeg	ALB number of client TLS negotiation errors	Count	autovalue	DDUs
builtin:cloud.aws.alb.bytes	ALB number of processed bytes	Count	autovalue	DDUs
builtin:cloud.aws.alb.lcus	ALB number of consumed LCUs	Count	autovalue	DDUs
builtin:cloud.aws.alb.requests	ALB number of requests	Count	autovalue	DDUs
builtin:cloud.aws.alb.respTime	ALB target response time	Second	autoavgmaxmin	DDUs

Network Load Balancer metrics

Metric key	Name	Unit	Aggregations	Monitoring consumption
builtin:cloud.aws.nlb.flow.active	NLB number of active flows	Count	autoavgmaxmin	DDUs
builtin:cloud.aws.nlb.flow.new	NLB number of new flows	Count	autovalue	DDUs
builtin:cloud.aws.nlb.tcp.reset.client	NLB number of client resets	Count	autovalue	DDUs
builtin:cloud.aws.nlb.tcp.reset.elb	NLB number of resets	Count	autovalue	DDUs
builtin:cloud.aws.nlb.tcp.reset.target	NLB number of target resets	Count	autovalue	DDUs
builtin:cloud.aws.nlb.bytes	NLB number of processed bytes	Count	autovalue	DDUs
builtin:cloud.aws.nlb.lcus	NLB number of consumed LCUs	Count	autovalue	DDUs