Early Access
The New RUM Experience allows you to capture user interactions and turn them into actionable insights:
You can view all user interactions that occurred during a user session using the
Users & Sessions app. This is especially useful for customer support teams and developers when diagnosing customer issues or bugs.
User interaction analysis via DQL allows you to understand behavioral patterns across a wide range of use cases; see DQL examples.
At this point, touch events are the supported user interaction type for mobile frontends, and they are captured when a user touches a mobile component.
During the User Interaction Early Access, there are no additional charges for ingesting user interactions. Querying user interactions is also included at no extra cost, because raw DEM data queries are currently in Early Access; see Calculate your consumption of Digital Experience Monitoring (DEM) - Query.
User interactions are currently available for the following mobile technologies:
To capture user interactions
Experience Vitals > Overview.