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ActiveGate health overview

  • Latest Dynatrace
  • Reference
  • 2-min read
  • Published Jul 03, 2026

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Fleet Management Fleet Management surfaces health alerts and warning signals for all your ActiveGates—directly in component lists and in entity details. They apply to all ActiveGate purposes: General, Synthetic Engine, and zRemote.

Use it to discover:

  • ActiveGates that have lost connectivity and are offline
  • ActiveGates with tokens approaching their expiration date
  • ActiveGates running on an unsupported version
  • ActiveGates that were shut down on demand

Health state conditions

The following signals appear as Alerts and warnings, listed in prioritized order.

Health stateConditionRecommended action

Critical

Connectivity

ActiveGate connectivity is lost and is offline for [x] days.

Investigate connectivity. For details, see Download support archives.

Warning

Token

Token expires in [x] days. Your ActiveGate will lose its connection once the token expires.

Rotate the token. For details, see ActiveGate security.

Warning

Unsupported

This ActiveGate is on an unsupported version. Update the ActiveGate to continue receiving Dynatrace support.

Update to a supported version. For details, see Update ActiveGate.

Info

Info

This ActiveGate was shut down on demand and has been offline for [x] days.

No action required. This signal appears only when a time range filter is active that includes the shutdown period.

How signals surface in the list

In the component lists, Fleet Management Fleet Management automatically prioritizes:

  • ActiveGates with a critical health state first
  • ActiveGates with warnings immediately after
  • All remaining ActiveGates, sorted by version ascending (oldest first) by default

A custom sort or filter overrides this default prioritization.