Problem investigation mode

  • Latest Dynatrace
  • Explanation
  • 3-min read
  • Published Apr 08, 2026

Problem investigation mode allows you to navigate and switch between Problems app - new Problems and other Dynatrace apps using drill-down options and ensures focus and continuity in problem resolution.

Overview

The Problem details page provides several drill-down options and allows you to choose from the list of actions relevant to the selected problem. By choosing an action, you can switch to another Dynatrace app or view additional information without leaving Problems app - new Problems. The action you choose automatically applies all filters relevant to your problem.

Problem drill-down options are available as a part of Problems app - new Problems by default and don't require additional permissions.

Drill-down options

Some of the available drill-down options are:

  • Analyze failures: Perform a focused failure analysis to identify the root cause of failure rates, error patterns, or performance issues.
  • View related logs: Investigate relevant log entries directly within Problems app - new Problems.
  • View failed traces: Analyze failed traces in Distributed Tracing Distributed Tracing to understand the root cause of failures.
  • View app: Navigate to the associated app's details page. The exact name is specific to the affected entity (such as View service, View Kubernetes workload, or View host).

Use cases

You can use problem drill-down options to:

  • Gather specific problem details across multiple apps and save time with the help of automatically applied filters.
  • Focus on the investigation and problem analysis.
  • Analyze logs without leaving Problems app - new Problems.
Related tags
Dynatrace Platform