Ownership app

  • Latest Dynatrace
  • App
  • 3-min read

Ownership Ownership is a tag-based app for mapping teams. By storing ownership information as key-value tags on Smartscape nodes, you can identify the teams responsible for hosts, services, and other entities.

Prerequisites

Permissions

You need the following permissions for the Ownership app.

  • settings:objects:read
  • settings:objects:write
  • storage:smartscape:read

You need the following primary permissions in Workflows. Go to Workflows > Settings > Authorization Settings.

  • app-engine:apps:run: Enables listing and running apps; provides basic access to the Launcher.
  • app-engine:functions:run: Enables use of the function executor.

Alternatively, you can set up users with the AppEngine user policy.

Installation

Make sure the app is installed in your environment.

Get started

Ownership Ownership provides actions for building a workflow querying for an entity's ownership team and related contact information. With these actions, you can extract ownership data about an entity and integrate it with other apps, for example, to send Slack notifications or Jira updates to entity owners based on different triggers.

Furthermore, Ownership Ownership allows you to:

For more details, see Actions for Ownership and Automate team updates using a workflow and Ownership actions.

Use get_owners (entity ID or list, direct or via expression) to get ownership team info with contact details for Slack/Teams/Email/JIRA.import_teams imports and auto-syncs ownership team data in JSON schema and accepts info from ServiceNow and Entra ID.Web-UI view example: Associated Ownership Teams with a selected entityOwnership teams UI in Settings: list teams and create, edit, or delete teams and their attributes.
1 of 4Use get_owners (entity ID or list, direct or via expression) to get ownership team info with contact details for Slack/Teams/Email/JIRA.

Use cases

The following use cases show how to leverage Ownership Ownership:

  • Provide contact information to enhance automated remediation actions, such as targeted notifications via, for example, Workflows Workflows.
  • Enable team and dependency transparency.
  • Reduce Mean Time to Recovery (MTTR) to automatically inform the right teams about new incidents.
  • Automatically import and store ownership-team information to keep the information always in sync and up-to-date.
Related tags
Software DeliveryOwnershipOwnership