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Azure API Management Service monitoring

  • How-to guide
  • 2-min read

For information about differences between classic services and other services, see Migrate from Azure classic (formerly 'built-in') services to cloud services.

Dynatrace ingests metrics from Azure Metrics API for Azure API Management Service. You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.

Prerequisites

  • Dynatrace version 1.199+
  • Environment ActiveGate version 1.195+

Enable monitoring

To learn how to enable service monitoring, see Enable service monitoring.

View service metrics

You can view the service metrics in your Dynatrace environment either on the custom device overview page or on your Dashboards page.

View metrics on the custom device overview page

To access the custom device overview page

  1. Go to Technologies & Processes.
  2. Filter by service name and select the relevant custom device group.
  3. Once you select the custom device group, you're on the custom device group overview page.
  4. The custom device group overview page lists all instances (custom devices) belonging to the group. Select an instance to view the custom device overview page.

View metrics on your dashboard

If the service has a preset dashboard, you'll get a preset dashboard for the respective service containing all recommended metrics on your Dashboards page. You can look for specific dashboards by filtering by Preset and then by Name.

For existing monitored services, you might need to resave your credentials for the preset dashboard to appear on the Dashboards page. To resave your credentials, go to Settings > Cloud and virtualization > Azure, select the desired Azure instance, then select Save.

You can't make changes on a preset dashboard directly, but you can clone and edit it. To clone a dashboard, open the browse menu (…) and select Clone.
To remove a dashboard from the dashboards list, you can hide it. To hide a dashboard, open the browse menu (…) and select Hide.

Hiding a dashboard doesn't affect other users.

Clone hide azure
Clone hide azure

Available metrics

This service monitors a part of Azure API Management (Microsoft.ApiManagement/service). While you have this service configured, you can't have Azure Application Service (built-in) (depracated) service turned on.

NameDescriptionDimensionsUnitRecommended

Overall duration of gateway requests

Overall Duration of Gateway Requests in milliseconds

Location, Hostname

MilliSecond

Duration of backend requests

Duration of Backend Requests in milliseconds

Location, Hostname

MilliSecond

Capacity

Utilization metric for ApiManagement service. Note: For skus other than Premium, 'Max' aggregation will show the value as 0.

Location

Percent

Applicable

Total event hub events

Number of events sent to EventHub

Location

Count

Applicable

Successful event hub events

Number of successful EventHub events

Location

Count

Applicable

Failed event hub events

Number of failed EventHub events

Location

Count

Applicable

Rejected event hub events

Number of rejected EventHub events (wrong configuration or unauthorized)

Location

Count

Throttled event hub events

Number of throttled EventHub events

Location

Count

Timed out event hub events

Number of timed out EventHub events

Location

Count

Dropped event hub events

Number of events skipped because of queue size limit reached

Location

Count

Size of event hub events

Total size of EventHub events in bytes

Location

Byte

Requests

Gateway request metrics with multiple dimensions

Location, Hostname, Last error reason, Backend response code, Gateway response code, Backend response code category, Gateway response code category

Count

Applicable

Network connectivity status of resources (preview)

Network Connectivity status of dependent resource types from API Management service

Location, Resource type

Count

Web socket messages (preview)

Count of WebSocket messages based on selected source and destination

Location, Source, Destination

Count

Web socket connection attempts (preview)

Count of WebSocket connection attempts based on selected source and destination

Location, Source, Destination, State

Count

Related tags
Infrastructure ObservabilityAzure