Microsoft Exchange Server extension
- Latest Dynatrace
- Extension
- Published Oct 27, 2025
Monitor your Microsoft Exchange mail server and calendaring server.
Get started
Check out the documentation page for detailed instructions on how to activate WMI extensions.
Overview
This Dynatrace extensions allows you to monitor your Microsoft Exchange Server. It enables full observability for your mail and calendar server. It is highly flexible, and can be easily configured to meet specific requirements.
This is intended for users, who:
- Want to monitor Microsoft Exchange Servers
- Improve Exchange Server performance and health
- Detect potential security breaches
This enables you to:
- Enable alerting based on detected anomalies
- Track events reported by MS Exchange server
- Alert on anomalies leading to performance issues
Requirements
In addition to the requirements specified in the this documentation page, if your user is not an administrator on the Exchange server they must be added to the following groups:
- Performance Monitor Users
- Event Log Readers
Compatibility information
- Microsoft Exchange Server 2013 and 2016+
(currently only on-premises deployments are supported.)
Details
This extension is built on top of the new Extension Framework.
The Extension package contains:
- WMI DataSource configuration,
- Dashboard template,
- Unified Analysis screen template,
- topology definition and entity extraction rules.
Metrics collected:**
Messages:
- Messages sent
- Messages sent/s
- Messages received
- Messages received/s
- Rejected messages
Mailboxes:
- Bytes sent
- Bytes sent/s
- Bytes received
- Bytes received/s
Queues:
- Active mailbox delivery queue
- Active non SMTP delivery queue
- External active remote delivery queue
- All external remote delivery queues
- Internal active remote delivery queue
- All internal remote delivery queues
- Poison queue
- Mailbox retry delivery queues
- Non SMTP retry delivery queues
- Submission queue length
- Expired messages in submission queue
- Deffered messages in submission queue
- Completed items
- Completed items/s
- Queued items
- Queued items/s
- Expired queued items
- Completed messages
- Completed messages/s
- Delayed messages
- Delayed messages/s
- Queued messages
- Queued messages total
- Queued messages/s
- Submitted messages
- Submitted messages/s
Log events reported:
- management logs
- general MS Exchange events stored
Feature sets
When activating your extension using monitoring configuration, you can limit monitoring to one of the feature sets. To work properly the extension has to collect at least one metric after the activation.
In highly segmented networks, feature sets can reflect the segments of your environment. Then, when you create a monitoring configuration, you can select a feature set and a corresponding ActiveGate group that can connect to this particular segment.
All metrics that aren't categorized into any feature set are considered to be the default and are always reported.
A metric inherits the feature set of a subgroup, which in turn inherits the feature set of a group. Also, the feature set defined on the metric level overrides the feature set defined on the subgroup level, which in turn overrides the feature set defined on the group level.
queues2013
| Metric name | Metric key | Description |
|---|---|---|
| Active mailbox delivery queue | com.dynatrace.extension.ms-exchange.queue.active.mailbox.length | Length of active mailbox delivery queue |
| Active non SMTP delivery queue | com.dynatrace.extension.ms-exchange.queue.active.nonsmtp.length | Length of active non SMTP delivery queue |
| External active remote delivery queue | com.dynatrace.extension.ms-exchange.queue.external.active.length | Length of external active remote delivery queue |
| All external remote delivery queues | com.dynatrace.extension.ms-exchange.queue.external.total.length | Aggregated length of all of external remote delivery queues |
| Internal active remote delivery queue | com.dynatrace.extension.ms-exchange.queue.internal.active.length | Length of internal active remote delivery queue |
| All internal remote delivery queues | com.dynatrace.extension.ms-exchange.queue.internal.total.length | Aggregated length of all of internal remote delivery queues |
| Poison queue | com.dynatrace.extension.ms-exchange.queue.poison.length | Length of poison queue |
| Mailbox retry delivery queues | com.dynatrace.extension.ms-exchange.queue.retry.mailbox.length | Length of mailbox retry delivery queues |
| Non SMTP retry delivery queues | com.dynatrace.extension.ms-exchange.queue.retry.nonsmtp.length | Length of non SMTP retry delivery queues |
| Submission queue | com.dynatrace.extension.ms-exchange.queue.submission.length | Length of submission queue |
| Expired messages in submission queue | com.dynatrace.extension.ms-exchange.queue.submission.expired | Number of expired messages in submission queue |
events
| Metric name | Metric key | Description |
|---|
default
| Metric name | Metric key | Description |
|---|---|---|
| — | com.dynatrace.extension.ms-exchange.mailbox.messages.sent.total | — |
| Messages sent/s | com.dynatrace.extension.ms-exchange.mailbox.messages.sent.persec | Number of messages sent by the send connector each second |
| — | com.dynatrace.extension.ms-exchange.mailbox.messages.received.total | — |
| Messages received/s | com.dynatrace.extension.ms-exchange.mailbox.messages.received.persec | Number of messages received by the SMTP server each second |
| — | com.dynatrace.extension.ms-exchange.mailbox.messages.refused.forsize | — |
queues2016+
| Metric name | Metric key | Description |
|---|---|---|
| Active mailbox delivery queue | com.dynatrace.extension.ms-exchange.queue.active.mailbox.length | Length of active mailbox delivery queue |
| Active non SMTP delivery queue | com.dynatrace.extension.ms-exchange.queue.active.nonsmtp.length | Length of active non SMTP delivery queue |
| External active remote delivery queue | com.dynatrace.extension.ms-exchange.queue.external.active.length | Length of external active remote delivery queue |
| All external remote delivery queues | com.dynatrace.extension.ms-exchange.queue.external.total.length | Aggregated length of all of external remote delivery queues |
| Internal active remote delivery queue | com.dynatrace.extension.ms-exchange.queue.internal.active.length | Length of internal active remote delivery queue |
| All internal remote delivery queues | com.dynatrace.extension.ms-exchange.queue.internal.total.length | Aggregated length of all of internal remote delivery queues |
| Poison queue | com.dynatrace.extension.ms-exchange.queue.poison.length | Length of poison queue |
| Mailbox retry delivery queues | com.dynatrace.extension.ms-exchange.queue.retry.mailbox.length | Length of mailbox retry delivery queues |
| Non SMTP retry delivery queues | com.dynatrace.extension.ms-exchange.queue.retry.nonsmtp.length | Length of non SMTP retry delivery queues |
| Submission queue | com.dynatrace.extension.ms-exchange.queue.submission.length | Length of submission queue |
| Deffered messages in submission queue | com.dynatrace.extension.ms-exchange.queue.submission.deffered | Number of deffered messages in submission queue |
| Expired messages in submission queue | com.dynatrace.extension.ms-exchange.queue.submission.expired | Number of expired messages in submission queue |
| — | com.dynatrace.extension.ms-exchange.queue.items.completed.total | — |
| Completed items/s | com.dynatrace.extension.ms-exchange.queue.items.completed.persec | Number of completed items per second |
| — | com.dynatrace.extension.ms-exchange.queue.items.queued.total | — |
| Queued items/s | com.dynatrace.extension.ms-exchange.queue.items.queued.persec | Number of queued items per second |
| — | com.dynatrace.extension.ms-exchange.queue.items.queued.expired | — |
| — | com.dynatrace.extension.ms-exchange.queue.messages.completed.total | — |
| Completed messages/s | com.dynatrace.extension.ms-exchange.queue.messages.completed.persec | Number of completed messages per second |
| — | com.dynatrace.extension.ms-exchange.queue.messages.delayed.total | — |
| Delayed messages/s | com.dynatrace.extension.ms-exchange.queue.messages.delayed.persec | Number of delayed messages per second |
| Queued messages | com.dynatrace.extension.ms-exchange.queue.messages.queued | Number of queued messages |
| — | com.dynatrace.extension.ms-exchange.queue.messages.queued.total | — |
| Queued messages/s | com.dynatrace.extension.ms-exchange.queue.messages.queued.persec | Number of queued messages per second |
| — | com.dynatrace.extension.ms-exchange.queue.messages.submitted.total | — |
| Submitted messages/s | com.dynatrace.extension.ms-exchange.queue.messages.submitted.persec | Number of submitted messages per second |
bytes
| Metric name | Metric key | Description |
|---|---|---|
| — | com.dynatrace.extension.ms-exchange.mailbox.bytes.sent.total | — |
| Bytes sent/s | com.dynatrace.extension.ms-exchange.mailbox.bytes.sent.persec | Number of bytes sent per second |
| — | com.dynatrace.extension.ms-exchange.mailbox.bytes.received.total | — |
| Bytes received/s | com.dynatrace.extension.ms-exchange.mailbox.bytes.received.persec | Number of bytes received per second |
Related tags
ApplicationWMIMailMicrosoftApplication Observability