Exclude IP addresses, browsers, bots, and spiders from monitoring for web applications

Dynatrace allows you to exclude specific IP addresses, browser types, robots, and spiders from Real User Monitoring.

You cannot block traffic generated by Dynatrace synthetic monitors using the settings described below. In particular, excluding the IP addresses of Synthetic locations as well as excluding bots and spiders will not block Synthetic Monitoring traffic.

While you can dissociate manually assigned applications from synthetic monitors, you cannot dissociate auto-assigned applications from synthetic monitors.

To exclude the Synthetic data from your analysis, leverage the User type: Real users filter available for most application details pages, Data Explorer, session segmentation, USQL, and more.

Exclude IP addresses

In your application settings, you can exclude a single IP address or an IP address range.

To exclude an IP address

  1. Go to Web.
  2. Select the application that you want to configure.
  3. In the upper-right corner of the application overview page, select More (…) > Edit.
  4. From the application settings, select Capturing > Exclusions > IP address exclusions.
  5. Select Add an IP address to exclude.
  6. Specify the IP addresses that you want to exclude from Real User Monitoring.

Exclude browsers

If you want to exclude certain outdated browser types from your list of monitored browsers, create browser exclusion rules.

To create a browser exclusion rule

  1. Go to Web.
  2. Select the application that you want to configure.
  3. In the upper-right corner of the application overview page, select More (…) > Edit.
  4. From the application settings, select Capturing > Exclusions > Browser exclusions.
  5. Select Add a browser exclusion rule.
  6. In the Browser dropdown list, select the browser you want to exclude, and then specify the exact version and type.

Exclude bot and spider traffic

Your monitored application might encounter traffic generated by automatic bots or spiders. This traffic might trigger Unexpected low traffic alerts that make it difficult to see any relevant issues. You can exclude bots and spiders from RUM.

To exclude bots and spiders from RUM

  1. Go to Web.
  2. Select the application that you want to configure.
  3. In the upper-right corner of the application overview page, select More (…) > Edit.
  4. From the application settings, select Capturing > Exclusions > Browser exclusions.
  5. Select Add a browser exclusion rule.
  6. In the Browser dropdown list, select Bots & Spiders.

It takes a few minutes for your changes to update all OneAgent instances.

Unlike the classification of users that Dynatrace adds to captured RUM data, this feature doesn't rely on database lookups, since it's applied by OneAgent. Instead, the user agent string is matched against a set of patterns, which is not as precise as a database lookup. For this reason, some traffic from bots and spiders might still be captured.