Digital Experience
Digital Experience Monitoring (DEM) is defined by Gartner1 as an availability and performance monitoring discipline that supports the optimization of the operational experience and behavior of a digital agent, human, or machine, as it interacts with enterprise applications and services.
RUM concepts
Learn about applications, user actions, user sessions, metrics, and more.
Web applications
Traditional web applications or single-page applications running in a browser
Mobile applications
Native mobile apps on iOS or Android and hybrid applications accessed via browser
Custom applications
Traditional rich client applications, smart IoT applications, and even Alexa skills
Session segmentation
Slice, dice, and combine user sessions into meaningful segments based on shared characteristics.
Session Replay
Capture and visually replay the complete digital experience of your application's users.
Synthetic Monitoring
Monitor your application availability and performance as experienced by your customers around the world and around the clock.
Use cases
Explore use cases for Real User Monitoring, Synthetic Monitoring, Session segmentation, and Session Replay.
Gartner, Top Strategic Technology Trends for 2024, Bart Willemsen, Gary Olliffe, and Arun Chandrasekaran, 16 October 2023. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.