Veritas Netbackup extension

  • Latest Dynatrace
  • Extension
  • Published Oct 27, 2025

Monitor your Veritas NetBackup Jobs and Storage remotely.

Dashboard overviewDashboard summary tablesAlerts and Event log notificationsExtension configurationNetBackup unified analysis screenNetBackup storage statusProblem raised from a Job status code
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Overview

This extension gathers metrics and events through the Veritas NetBackup APIs. The extension polls NetBackup for Events, Jobs and Storage data every minute.

Use cases

Use this extension to:

  • Gather insights into the overall health, status and capacity of the NetBackup.
  • Receive notifications for critical events within your infrastructure and storage.
  • Monitor job executions and detect failing jobs.

Requirements

  • Activated the extension in your environment using in-product Hub.
  • A user with read-only permissions to access queries.
  • A configuration of the extension with the following fields filled out:
    • NetBackup URL
    • API version (9 or 10)
    • Domain Type
    • Domain Name
    • Username
    • Password

Compatibility information

  • This extension support the following versions of the NetBackup:
    • 9.x
    • 10.x
  • The extension only supports authentication using JWT without MFA (a login request with content-type: application/vnd.netbackup+json;version=1.0).
  • The extension doesn't support logins from MFA users that was introduced in NetBackup version 10.4 (a login request with content-type: application/vnd.netbackup+json;version=10.0 )

Details

  • This extension collects data for:

    • Jobs: /admin/jobs
    • Alerts: /manage/alerts
    • Storage Servers: /storage/storage-servers
    • Disk Pools: /storage/disk-pools
    • Storage Drives: /storage/drives
    • Malware scans: /malware/scan-results
    • Event log Notifications: /eventlog/notifications
  • This extension defines a metric event to generate Dynatrace problems for failing jobs. A problem will be raised when a NetBackup Job finishes with a status code other than 0 (success). For the full list of status codes with descriptions and recommendations, see Veritas NetBackup™ Status Codes Reference Guide.

    You can enable or disable the metric event by going to Dynatrace Settings > Anomaly Detection > Metric Events > NetBackup Job Failure.

FAQ

The Custom Metric Usage is different for metrics and events. By default, the usage is calculated per minute, but you can configure the schedule frequency according to your needs.

To calculate the approximate Custom Metric Usage for metrics, use the following formula:

(number of jobs) + (3 x <storage_servers>) + (3 x <disk_pools>) + (2 x <storage_drives>)

To calculate the approximate Custom Metric Usage for events, use the following formula:

<number of alerts> + <number of malware_scans> + <number of eventlog_notifications>

Feature sets

When activating your extension using monitoring configuration, you can limit monitoring to one of the feature sets. To work properly the extension has to collect at least one metric after the activation.

In highly segmented networks, feature sets can reflect the segments of your environment. Then, when you create a monitoring configuration, you can select a feature set and a corresponding ActiveGate group that can connect to this particular segment.

All metrics that aren't categorized into any feature set are considered to be the default and are always reported.

A metric inherits the feature set of a subgroup, which in turn inherits the feature set of a group. Also, the feature set defined on the metric level overrides the feature set defined on the subgroup level, which in turn overrides the feature set defined on the group level.

Metric nameMetric keyDescription
Drive driveControl statusveritas.netbackup.storage.drive.driveControlState of the driveControl
Drive statusveritas.netbackup.storage.drive.driveStatusState of the storage drive
Metric nameMetric keyDescription
Storage Server Used Spaceveritas.netbackup.storage.server.usedSpaceBytesUsed space of the storage server in bytes
Storage Server available Spaceveritas.netbackup.storage.server.availableSpaceBytesAvailable space of the storage server in bytes
Storage Server Stateveritas.netbackup.storage.server.stateThe State of the storage server
Metric nameMetric keyDescription
Disk Pool Usable Sizeveritas.netbackup.storage.disk_pool.usableSizeBytesUsable size of the disk-pool in bytes
Disk Pool Used Sizeveritas.netbackup.storage.disk_pool.usedCapacityBytesUsed size of the disk-pool in bytes
Disk Pool Stateveritas.netbackup.storage.disk_pool.stateState of the disk pool
Metric nameMetric keyDescription
Job Statusveritas.netbackup.job.statusThe Netbackup status code of the job. Status code 0 is successful.
Metric nameMetric keyDescription
Connectivityveritas.netbackup.connectivityNetbackup successful connection percentage
Related tags
StoragePythonStorageVeritasInfrastructure Observability