Apdex is an important score that measures your application performance. You can adjust the Apdex thresholds (Satisfactory, Tolerable, and Frustrating) for your application and for its key user actions to refine the Apdex calculations.
The Apdex rating that is displayed for your application for a certain period of time in Applications may differ from what is displayed for the same application and the same period of time in Data Explorer with the selected Apdex (by geolocation, user type) [web] metric.
As a workaround, you can manually implement the standard Apdex calculation using the formula:
(((builtin:apps.web.actionCount.category:filter(and(or(eq("Apdex category",SATISFIED)),or(in("dt.entity.application",entitySelector("type(application)"))))):splitBy("dt.entity.application"):names:sort(dimension("dt.entity.application.name",descending)):limit(20))+((builtin:apps.web.actionCount.category:filter(and(or(in("dt.entity.application",entitySelector("type(application)"))),or(eq("Apdex category",TOLERATING)))):splitBy("dt.entity.application"):names:sort(dimension("dt.entity.application.name",descending)):limit(20))/2)) / (builtin:apps.web.actionCount.category:filter(and(or(in("dt.entity.application",entitySelector("type(application)"))))):splitBy("dt.entity.application"):names:sort(dimension("dt.entity.application.name",descending)):limit(20))):sort(dimension("dt.entity.application.name",descending))
Go to Web.
Select the application that you want to configure.
In the upper-right corner of the application overview page, select More (…) > Edit.
Select General settings > Load actions / XHR actions /Custom actions.
Use the sliders under Key performance metric thresholds to select the values that determine a user action as Satisfactory, Tolerable, and Frustrating.
Under Load actions and XHR actions, use the dropdown list to select the key performance metric that should be used for Apdex calculation.

To change the Apdex thresholds for a key user action