Control RUM at the process group level

  • Latest Dynatrace
  • How-to guide
  • Published Apr 01, 2026

By default, RUM is enabled for all process groups. For the technologies listed in Technology support - Real User Monitoring - Web servers and applications, this allows OneAgent to do the following:

You can disable RUM for a process group, for example, to exclude servers that don't require RUM monitoring. Disabling RUM for a process group can also serve as a workaround for application issues. However, we recommend contacting a Dynatrace product expert via live chat to help determine the root cause.

Disable RUM for a process group

If you disable RUM for a process group, all RUM functionality listed above is turned off.

To disable RUM for a process group

  1. Go to Settings Settings.
  2. In the upper-left corner of the page, select Go to entity, and then select the process group you want to configure.
  3. Go to Collect and capture > Real User Monitoring.
  4. Turn off Enable Real User Monitoring.

Important considerations

  • If you prefer to insert the RUM JavaScript manually, do not turn off RUM for your process groups to suppress injection. Doing so suppresses not only the injection, but all RUM functionality listed above. Instead, use a custom injection rule as described in Use manual insertion for pages of an auto-injected frontend.
  • If you want to roll out RUM in a selective manner after deploying OneAgent on your hosts, we recommend using the approach described in Roll out RUM selectively for your frontends in the New RUM Experience. In principle, the RUM enablement setting at the process-group level also allows for a selective rollout, but this tends to be complex and error-prone.
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Digital Experience