Dynatrace offers a default set of editable user groups for both account-level and environment-level access. These pre-configured default user groups reflect common access patterns.
You can grant access to the Dynatrace environment from one of the following three environment groups. Adding users to these groups grants them access to every environment in your account.
You can grant access to the Dynatrace account management by adding them to the following account groups.
If your account was created before October 2024, you might see different default groups.
Dynatrace offers the following user groups with environment and account permissions.
User group
Permissions
Environment Users
Basic access to Dynatrace in all environments of the account. Default policies:
Environment Professionals
Access to advanced features in all environments of the account. Default policies:
Environment Admins
Full access to all functions in all environments of the account. Default policies:
Account Admins
Has full account access. Can view and edit company data, enter credit card data, review invoices, create and edit groups, and add users to groups. It also has access to environmental consumption data, documentation, and support.
Account viewers
Has access to environment consumption data, Documentation, and Support. No access to credit card data, invoices, or company/billing address info. Can’t edit groups or assign users to groups.