Multi-factor authentication

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Multi-Factor Authentication (MFA) is a security measure that requires users to provide additional forms of verification to access an application or data.

There are two aspects of MFA in Dynatrace SaaS.

  • MFA-enforced environments: Account administrators can choose to enable MFA enforcement on any specific environment they manage. To do so, non-federated users should provide a verification code to access environments.

    When non-federated users attempt to access an MFA-enforced environment, they can provide the code received via email or from their authenticator app (if they have previously signed up for MFA via TOTP).

  • MFA TOTP for non-federated users: Non-federated users, independent of MFA enforcement at the environment level, can optionally choose to enable MFA via TOTP for their user account. This means they will be prompted for the MFA code on every environment they access.

Federated Users

Federated users are not required to register or apply MFA, even if MFA is enabled on their environment. Instead, their login is verified by their Identity Provider (IdP) during the login process.

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