This guide provides general troubleshooting steps and guidance for common issues encountered when using Dynatrace with Kubernetes. It covers how to access debug logs, use the troubleshoot subcommand, or generate a support archive.
If you need to manually collect OneAgent files or logs directly from Kubernetes nodes, see Storage requirements for exact storage paths.
Terminating state after upgradeCrashLoopBackOff: Downgrading OneAgent is not supported, please uninstall the old version firstdynatrace-oneagent container doesn't show up as readydynatrace-oneagent image can't be pulleddynatrace-oneagent container doesn't produce meaningful logsdynatrace-oneagent container isn't runningCannotPullContainerError