Documentation
OpenTelemetry troubleshooting
General
Setup issues
I'm having setup issues with OpenTelemetry. What should I check?
Connection issues
Why do I get a connection error when exporting with OTLP to ActiveGate?
Why do I get a connection error when exporting OpenTelemetry traces to OneAgent?
Authentication issues
Why does ActiveGate return a 401 Unauthorized error?
Why does ActiveGate return a 403 Forbidden error?
Ingestion issues
Why does my OTLP export not work?
Vertical topology
Why is my vertical topology missing?
Traces
Why are my spans not linked? Why are my spans orphaned?
Why are my OpenTelemetry span attributes missing?
Metrics
Why are my metrics not ingested?
Why are my cumulative metrics not ingested?
Why are my histogram metrics not ingested?
Why do I receive a "Partial Success" response?
Why are my metric attributes missing?