Azure API Management Service monitoring

  • How-to guide
  • 2-min read

For information about differences between classic services and other services, see Migrate from Azure classic (formerly "built-in") services to cloud services.

Dynatrace ingests metrics from Azure Metrics API for Azure API Management Service. You can view metrics for each service instance, split metrics into multiple dimensions, and create custom charts that you can pin to your dashboards.

Prerequisites

  • Dynatrace version 1.199+
  • Environment ActiveGate version 1.195+

Enable monitoring

To learn how to enable service monitoring, see Enable service monitoring.

View service metrics

You can view the service metrics in your Dynatrace environment either on the custom device overview page or on your Dashboards page.

View metrics on the custom device overview page

To access the custom device overview page

  1. Go to Technologies & Processes Classic.
  2. Filter by service name and select the relevant custom device group.
  3. Once you select the custom device group, you're on the custom device group overview page.
  4. The custom device group overview page lists all instances (custom devices) belonging to the group. Select an instance to view the custom device overview page.

View metrics on your dashboard

Once you add a service to monitoring, a preset dashboard for the respective service containing all recommended metrics is automatically created on your Dashboards page. You can look for specific dashboards by filtering by Preset and then by Name.

For existing monitored services, you might need to resave your credentials for the preset dashboard to appear on the Dashboards page. To resave your credentials, go to Settings > Cloud and virtualization > Azure, select the desired Azure instance, then select Save.

You can't make changes on a preset dashboard directly, but you can clone and edit it. To clone a dashboard, open the browse menu () and select Clone.
To remove a dashboard from the dashboards list, you can hide it. To hide a dashboard, open the browse menu () and select Hide.

Hiding a dashboard doesn't affect other users.

Clone hide azure

Available metrics

This service monitors a part of Azure API Management (Microsoft.ApiManagement/service). While you have this service configured, you can't have Azure Application Service (built-in) (depracated) service turned on.

NameDescriptionDimensionsUnitRecommended
Overall duration of gateway requestsOverall Duration of Gateway Requests in millisecondsLocation, HostnameMilliSecond
Duration of backend requestsDuration of Backend Requests in millisecondsLocation, HostnameMilliSecond
CapacityUtilization metric for ApiManagement service. Note: For skus other than Premium, 'Max' aggregation will show the value as 0.LocationPercentApplicable
Total event hub eventsNumber of events sent to EventHubLocationCountApplicable
Successful event hub eventsNumber of successful EventHub eventsLocationCountApplicable
Failed event hub eventsNumber of failed EventHub eventsLocationCountApplicable
Rejected event hub eventsNumber of rejected EventHub events (wrong configuration or unauthorized)LocationCount
Throttled event hub eventsNumber of throttled EventHub eventsLocationCount
Timed out event hub eventsNumber of timed out EventHub eventsLocationCount
Dropped event hub eventsNumber of events skipped because of queue size limit reachedLocationCount
Size of event hub eventsTotal size of EventHub events in bytesLocationByte
RequestsGateway request metrics with multiple dimensionsLocation, Hostname, Last error reason, Backend response code, Gateway response code, Backend response code category, Gateway response code categoryCountApplicable
Network connectivity status of resources (preview)Network Connectivity status of dependent resource types from API Management serviceLocation, Resource typeCount
Web socket messages (preview)Count of WebSocket messages based on selected source and destinationLocation, Source, DestinationCount
Web socket connection attempts (preview)Count of WebSocket connection attempts based on selected source and destinationLocation, Source, Destination, StateCount
Related tags
Infrastructure Observability