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AWS Marketplace private offer

  • Dynatrace Classic
  • How-to guide
  • 3-min read
  • Published May 26, 2025

The Dynatrace Platform Service can be licensed via the AWS Marketplace according to a private offer.

This page describes how to link your private offer with a Dynatrace environment. You can either link an existing Dynatrace environment that was created with AWS, or create and link a new environment.

If you do not yet have a private offer, reach out to Dynatrace sales at sales@dynatrace.com.

Key terms

Private offer

A customer-specific license proposal that has been prepared by Dynatrace. It includes a custom rate card with the agreed-upon capabilities and prices.

Public cloud service

Computing services offered by a third-party provider. Dynatrace can be licensed via a public cloud service.

Dynatrace environment

A Dynatrace environment is where all your Dynatrace performance analysis takes place. Environments have a unique identifier in the format abc12345.

Prerequisites

  • You already have a customized private offer for Dynatrace in the AWS Marketplace.

  • If you are linking an existing Dynatrace account, your Dynatrace user needs to have the View and manage account billing information permissions for that account.

Steps

Follow the steps below to link your private offer to a Dynatrace account.

If you already have an existing Dynatrace account and environment on AWS, follow the steps below to link the account to your AWS Marketplace private offer. This can be either a trial or production environment, as long as it is in an active state.

  1. In AWS Marketplace, open your Dynatrace private offer.

  2. Accept your Dynatrace private offer.

  3. Select Set up your account.

  4. On the Welcome to your new Dynatrace Platform Subscription page, select Link existing account.

  5. Sign in as the Dynatrace user that is assigned to the account you want to link.

    1. Enter the email address, then select Next.
    2. Enter the account password, then select Next.
  6. Depending on how many accounts the user is assigned to, do one of the following:

    • One account: The account is recognized automatically and you can continue to the next step.
    • Multiple accounts: In the Account to link drop-down menu, select the specific account that you want to link this private offer to. Then, continue to the next step.
    • More than 20 accounts: In the Account UUID field, specify the Account UUID from the account that you want to link this private offer to. Then, continue to the next step.

      To get your Account UUID, go to Account Management and copy the UUID from the URL of the address field of your browser.

  7. Once you've signed in with the chosen account, your account information is displayed in User details, Account details, and Environments. This is the account that will be linked to your private offer, so verify the details are correct.

  8. Select the check box next to I agree to link this Dynatrace account with my marketplace subscription., then select Next.

    This step cannot be undone.

When the Congratulations! window appears, your private offer is now linked to the chosen Dynatrace account.

Your subscription information in Account Management will reflect the fully-credited new license within three days. In the meantime, you can start using your Dynatrace environment according to the account's existing license (if you linked an existing account) or with a trial license (if you created a new account).

Select Open Dynatrace to start using Dynatrace and Set up Dynatrace on Amazon Web Services.

If you don't yet have a Dynatrace account, follow the steps below to create an account and link it to your AWS Marketplace private offer.

  1. In AWS Marketplace, open your Dynatrace private offer.

  2. Accept your Dynatrace private offer.

  3. Select Set up your account.

  4. On the Welcome to your new Dynatrace Platform Subscription page, select Create a new account.

  5. Enter the required information as described on the page:

    1. User details
    2. Account details
    3. Environment details
  6. Select Create account.

A You're almost done! window appears. Dynatrace creates a new account and environment according to the information that you have entered. This step may take up to 5 minutes to complete.

When the account is successfully created, a Congratulations! window appears. Your private offer is now linked to the Dynatrace account that you just created.

Your subscription information in Account Management will reflect the fully-credited new license within three days. In the meantime, you can start using your Dynatrace environment according to the account's existing license (if you linked an existing account) or with a trial license (if you created a new account).

Select Open Dynatrace to start using Dynatrace and Set up Dynatrace on Amazon Web Services.

Related topics

  • Discover Dynatrace
Related tags
Infrastructure ObservabilityAWS