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Download a OneAgent support archive

  • Latest Dynatrace
  • Reference
  • Published Oct 13, 2026

Download a finished OneAgent support archive as a ZIP file in Dynatrace with the Fleet Management API to share diagnostics with Dynatrace support.

GETSaaShttps://{your-environment-id}.apps.dynatrace.com/v1/oneagent/support-archives/{smartscape-node-id}/{support-archive-id}:download

Overview

You use the smartscape-node-id and support-archive-id path parameters to download one support archive for a OneAgent as a ZIP file. A 200 response returns the archive. Typical usage is attaching the diagnostics to a Dynatrace support case after the collection you started has finished.

Authentication

To execute this request, you need a platform token or OAuth access token with fleet-management:oneagent.support-archives:download scope. To learn how to obtain and use it, see Tokens and authentication.

Parameters

ParameterTypeDescriptionInRequired
smartscape-node-idstring

The Smartscape node ID of the entity. Valid node types: ONEAGENT, PROCESS.

pathRequired
support-archive-idstring

The ID of the support archive.

pathRequired

Response

Response codes

CodeTypeDescription
200string

Support archive ZIP.

4XXErrorEnvelope

Client side error.

5XXErrorEnvelope

Server side error.

Response body objects

The ResponseBody object

The ErrorEnvelope object

ElementTypeDescription
errorError-

The Error object

ElementTypeDescription
codeinteger

The HTTP status code

constraintViolationsConstraintViolation[]

A list of constraint violations

messagestring

The error message

The ConstraintViolation object

A list of constraint violations

ElementTypeDescription
locationstring-
messagestring-
parameterLocationstring-
The element can hold these values
  • HEADER
  • PATH
  • PAYLOAD_BODY
  • QUERY
pathstring-

Response body JSON models

{
"error": {
"code": 1,
"constraintViolations": [
{
"location": "string",
"message": "string",
"parameterLocation": "HEADER",
"path": "string"
}
],
"message": "string"
}
}
Related tags
Platform APIDynatrace Platform