Try it free

Get a ActiveGate support archive

  • Latest Dynatrace
  • Reference
  • Published Oct 13, 2026

Get the details of a ActiveGate support archive in Dynatrace with the Fleet Management API by its ID, for example to check whether collection has finished.

GETSaaShttps://{your-environment-id}.apps.dynatrace.com/v1/activegate/support-archives/{smartscape-node-id}/{support-archive-id}

Overview

You use the smartscape-node-id and support-archive-id path parameters to read the details of one support archive for a ActiveGate. A 200 response returns the archive details. Typical usage is checking whether a collection you started has finished before you download the archive.

Authentication

To execute this request, you need a platform token or OAuth access token with fleet-management:activegate.support-archives:read scope. To learn how to obtain and use it, see Tokens and authentication.

Parameters

ParameterTypeDescriptionInRequired
smartscape-node-idstring

The Smartscape node ID of the entity. Valid node types: ACTIVEGATE, SYNTHETIC_ENGINE, ZREMOTE.

pathRequired
support-archive-idstring

The ID of the support archive.

pathRequired

Response

Response codes

CodeTypeDescription
200SupportArchive

Support archive details.

4XXErrorEnvelope

Client side error.

5XXErrorEnvelope

Server side error.

Response body objects

The SupportArchive object

Represents a support archive.

ElementTypeDescription
collectedBystring

The user who triggered the collection.

collectionTimestampstring

The ISO 8601 UTC timestamp when the archive was collected. Null while the archive is still being collected.

descriptionstring

User-provided description.

idstring

The support archive ID.

lookbackDaysinteger

The lookback duration in days.

resourceStatusResourceStatus

Lifecycle status of a long-running operation resource.

sizeKbstring

The size of the support archive in KB. Null while the archive is still being collected.

smartscapeNodeIdstring

The Smartscape node ID of the entity.

The ResourceStatus object

Lifecycle status of a long-running operation resource.

ElementTypeDescription
statusstring

The current lifecycle status of the resource.

The element can hold these values
  • ANALYZING_ARCHIVE
  • ANALYZING_DONE
  • ANALYZING_FAILED
  • CANCELED
  • COLLECTED
  • COLLECT_ERROR
  • COLLECT_IN_PROGRESS
  • DELETED
  • DELETE_ERROR
  • DELETE_IN_PROGRESS
  • MANUAL_CLEANUP
  • REANALYZING_NEEDED
  • SENDING_FAILED
  • SENDING_IN_PROGRESS
  • SENT_TO_DYNATRACE_CLOUD

The ErrorEnvelope object

ElementTypeDescription
errorError-

The Error object

ElementTypeDescription
codeinteger

The HTTP status code

constraintViolationsConstraintViolation[]

A list of constraint violations

messagestring

The error message

The ConstraintViolation object

A list of constraint violations

ElementTypeDescription
locationstring-
messagestring-
parameterLocationstring-
The element can hold these values
  • HEADER
  • PATH
  • PAYLOAD_BODY
  • QUERY
pathstring-

Response body JSON models

{
"collectedBy": "string",
"collectionTimestamp": "string",
"description": "string",
"id": "string",
"lookbackDays": 1,
"resourceStatus": {
"status": "ANALYZING_ARCHIVE"
},
"sizeKb": "string",
"smartscapeNodeId": "string"
}
{
"error": {
"code": 1,
"constraintViolations": [
{
"location": "string",
"message": "string",
"parameterLocation": "HEADER",
"path": "string"
}
],
"message": "string"
}
}
Related tags
Platform APIDynatrace Platform