What is Dynatrace
- Latest Dynatrace
- Explanation
- 5-min read
Dynatrace® is the agentic AI platform for unified observability, security, and automation. The platform continuously senses system behavior, identifies what matters, and autonomously acts across applications, infrastructure, cloud platforms, and AI workloads.
Powered by predictive, causal, and generative AI through Dynatrace Intelligence, the Dynatrace platform turns high-volume telemetry into precise insights and coordinated actions, reducing operational risk, improving reliability, and connecting technical decisions to business impact.
Dynatrace helps you
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Understand complex systems:
Automatically discover and map applications, infrastructure, cloud services, dependencies, and user journeys across hybrid and multi-cloud environments.
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Explain cause and impact:
Use Dynatrace Intelligence to identify root cause, predict issues, and understand how technical events affect users and business outcomes.
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Automate operations:
Turn observability and security insights into automated workflows across DevOps, site reliability engineering (SRE), platform engineering, and security teams.
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Operate AI systems with confidence:
Monitor, optimize, and govern LLMs, GenAI workloads, and agentic workflows with full visibility, performance insights, and risk controls through AI observability.
Platform capabilities
Dynatrace addresses a comprehensive range of use cases across observability, security, analytics, and automation, making it suitable for organizations of all sizes across various industries.
The diagram shows the Dynatrace Intelligence platform architecture, including data collection, analytics, and automation layers across observability, security, and business domains.
AI observability
Operate AI systems with performance, transparency, and control
The Dynatrace platform delivers end-to-end visibility into large language model (LLM) pipelines, inference services, AI orchestration layers, and multi-agent systems. Tracked metrics include latency, cost, quality signals, and runtime dependencies. Teams can optimize model efficiency, reduce operational risk, and ensure AI workloads meet reliability and compliance standards at scale.
Application observability
Monitor, analyze, and optimize application performance across distributed and cloud-native environments
The Dynatrace platform provides deep visibility into application behavior using PurePath® distributed tracing, code-level diagnostics, service dependency mapping, and AI-driven performance insights. With native OpenTelemetry support, teams can instrument once and immediately enrich that data with the platform's full AI and automation capabilities. The result is faster identification of latency, errors, and bottlenecks across microservices and APIs, continuously improving reliability and user experience.
Application security
Identify and mitigate risks across applications and runtime environments
The Dynatrace platform provides continuous application security insights, including runtime vulnerability detection, code-level risk analysis, and behavioral threat detection. Teams can prioritize vulnerabilities based on real-world impact and integrate security directly into DevOps workflows.
Business observability
Connect technical performance to business outcomes
The Dynatrace platform links telemetry data to business KPIs such as revenue, conversion, and customer satisfaction. Teams can make real-time decisions and prioritize based on business impact.
Digital experience monitoring
Deliver flawless digital experiences across web, mobile, and connected channels
The Dynatrace platform combines real user monitoring (RUM), synthetic monitoring, Session Replay, and user journey analytics to connect technical performance with customer experience and business outcomes.
Infrastructure observability
Understand the health, performance, and capacity of infrastructure across hybrid and multi-cloud environments
The Dynatrace platform automatically discovers infrastructure components, maps real-time topology, and applies predictive analytics to identify potential issues before they impact services. Teams can plan capacity proactively, resolve incidents faster, and optimize cloud resource utilization.
Log analytics
Analyze massive volumes of log data with context and speed
Powered by Grail™, the Dynatrace platform correlates logs with metrics, traces, and events to provide instant answers and remove the overhead of traditional log management. Teams can troubleshoot faster, reduce costs, and gain deeper insights into system behavior.
Software delivery
Accelerate software delivery with observability-driven automation
The Dynatrace platform integrates with CI/CD pipelines to validate deployments, detect regressions, and enforce quality gates based on performance and security metrics. Teams can release faster while reducing risk.
Threat observability
Detect, investigate, and respond to security threats across cloud and hybrid environments
The Dynatrace platform correlates security signals with operational data to provide context-rich threat insights and automated response workflows, helping organizations reduce risk and improve security posture.
Custom solutions and extensibility
The Dynatrace platform is open, extensible, and integrates with all major cloud platforms and solutions.
- AppEngine: Build and share custom apps powered by your observability, security, and business data
- Extend Dynatrace: Build custom integrations and extend platform capabilities for specific use cases
- Dynatrace Hub: Central place to explore, activate, and run apps and extensions for your observability needs
- Dynatrace Developer: App Toolkit from command line to create, develop, and deploy custom Dynatrace Apps
- Embedded Model Context Protocol (MCP): Connect AI agents to your observability data for secure, context-aware automated workflows
How Dynatrace works
Powerful core technologies combine, allowing the Dynatrace platform to deliver analytics and automation for unified observability and security. Dynatrace Intelligence connects these capabilities, providing the predictive, causal, and generative AI that powers agentic operations, allowing teams to move from insight to action automatically, at scale.
Dynatrace Intelligence
Dynatrace Intelligence uniquely combines predictive AI, causal AI, and generative AI for observability, security, and business use cases.
AppEngine
Create and share custom apps that leverage insights from all your observability, security, and business data.
AutomationEngine
Accelerate digital transformation with simple yet powerful automations driven by observability and security insights.
Grail
Grail™ is a causational data lakehouse with a massively parallel processing (MPP) analytics engine that leverages Dynatrace Query Language (DQL) for instant, AI-powered, context-rich analytics.
Smartscape
Smartscape® dynamic environment-topology mapping visualizes the dynamic relationships among all application components across every tier.
OpenPipeline
Dynatrace OpenPipeline manages all aspects of Dynatrace's unified ingestion with powerful, scalable, and flexible stream processing and data extraction options.
OneAgent
OneAgent® services automatically discover, activate, and instrument applications, microservices, infrastructure, and any dependencies in modern cloud environments.
Frequently asked questions
What are the key features of Dynatrace
The Dynatrace platform offers comprehensive observability and automation features, including:
- Agentic AI platform for observability across applications, infrastructure, logs, and user experience
- Unified data lakehouse (Grail™) and query language (DQL)
- Automatic discovery and instrumentation via OneAgent®
- Causal, predictive, and generative AI through Dynatrace Intelligence
- Integrated application security and threat detection
- Automation workflows and custom applications
- Business and digital experience analytics
How does Dynatrace work
The Dynatrace platform operates through three core layers:
- Data collection: OneAgent, OpenPipeline, and OpenTelemetry capture telemetry across applications, infrastructure, cloud services, and third-party tools.
- Data intelligence: Grail unifies and analyzes data in a causal data lakehouse.
- AI and automation: Dynatrace Intelligence identifies patterns, root causes, and risks, while AutomationEngine executes workflows and responses.
Smartscape® topology mapping provides context about relationships between components, allowing precise impact analysis and root cause identification.
What types of industries use Dynatrace
The Dynatrace platform serves organizations across diverse industries including financial services, healthcare, retail, manufacturing, telecommunications, government, and technology. Common use cases span digital transformation initiatives, cloud migration projects, DevOps automation, and customer experience optimization.
Notable customers include major banks optimizing trading platforms, healthcare organizations ensuring HIPAA compliance, retailers managing peak shopping periods, and technology companies scaling cloud-native applications.
How does Dynatrace help with developer experience
The Dynatrace platform reduces developer toil by surfacing code-level insights, accelerating root cause analysis, and delivering AI-powered recommendations directly within development workflows. Rather than context-switching between tools, developers get precise answers—from identifying the exact line of code causing a performance issue to understanding downstream service impact.
With native OpenTelemetry support, seamless CI/CD integration, and automated feedback loops, the Dynatrace platform helps developers ship faster, debug smarter, and build more reliable software from the start.
What are the pricing options for Dynatrace
The Dynatrace platform offers flexible consumption-based pricing models including full-stack monitoring, infrastructure monitoring, digital experience monitoring, and application security. Pricing depends on monitored entities and consumption units, with custom enterprise packages available. Contact Dynatrace for detailed pricing information specific to your requirements.
Get started with Dynatrace
Organizations can begin their Dynatrace journey through multiple pathways depending on their specific requirements and maturity level:
Free trial
If you're new to Dynatrace, sign up for a free trial. You'll get access to all major features, including automatic instrumentation and AI-powered analytics.
Playground
Explore Dynatrace in the public sandbox environment, interacting with demo data without installing software.
Learn more about Dynatrace
- Dynatrace University: Comprehensive training programs and certifications
- Dynatrace Community: Active user community and expert knowledge sharing