If you are a Dynatrace customer, you can chat directly with our product experts through live chat. Simply sign in to your account and start a new conversation.
In the latest Dynatrace, select Live chat in the Support resources menu.
In the previous Dynatrace, select the chat button in the upper-right corner.
Use this page to learn how to troubleshoot issues with Dynatrace chat.
If you don't see the chat button, please create a support ticket.
Please create a support ticket if this issue persists for more than a few seconds.
This message indicates that a proper connection to the chat servers can't be established.
To troubleshoot this issue, select Troubleshoot connection issues in the message pane.
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