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Set up PagerDuty Connector

  • Latest Dynatrace
  • How-to guide
  • 2-min read

Your Dynatrace environment can integrate with a PagerDuty environment using PagerDuty Connector PagerDuty, enabling you to create incidents, based on your monitoring data automatically.

Steps

Step 1 Grant permissions to Workflows

Some permissions are required by Workflows to run actions on your behalf. Other permissions are required by actions that come bundled with PagerDuty Connector itself.

To fine-tune permissions granted to Workflows

  1. Go to Workflows and select Settings > Authorization settings.
  2. Select the following permissions besides the general Workflows permission.
    • app-settings:objects:read
    • state:app-states:read
    • state:app-states:write
    • state:app-states:delete

For more on general Workflows user permissions, see Manage workflow permissions.

Step 2 Create PagerDuty API key

To interact with PagerDuty, you need an API key. To learn how to obtain it, refer to the PagerDuty official documentation.

Step 3 Configure PagerDuty connection

You need a configured connection for each of your PagerDuty environments.

To configure a connection

  1. Go to Settings and select Connections > Connectors > PagerDuty.
  2. Select Connection.
  3. Provide a meaningful name for your connection.
  4. If needed, adapt the URL of the PagerDuty API.
  5. Provide your PagerDuty API key.
  6. Select Create.

Related topics

  • Workflows
  • PagerDuty Connector
  • Actions for PagerDuty Connector
Related tags
Dynatrace Platform